Hermes Agent integrates with Telegram as a full-featured conversational bot. Once connected, you can chat with your agent from any device, send voice memos that get auto-transcribed, receive scheduled task results, and use the agent in group chats. The integration is built on [python-telegram-bot](https://python-telegram-bot.org/) and supports text, voice, images, and file attachments.
Every Telegram bot requires an API token issued by [@BotFather](https://t.me/BotFather), Telegram's official bot management tool.
1. Open Telegram and search for **@BotFather**, or visit [t.me/BotFather](https://t.me/BotFather)
2. Send `/newbot`
3. Choose a **display name** (e.g., "Hermes Agent") — this can be anything
4. Choose a **username** — this must be unique and end in `bot` (e.g., `my_hermes_bot`)
5. BotFather replies with your **API token**. It looks like this:
```
123456789:ABCdefGHIjklMNOpqrSTUvwxYZ
```
:::warning
Keep your bot token secret. Anyone with this token can control your bot. If it leaks, revoke it immediately via `/revoke` in BotFather.
:::
## Step 2: Customize Your Bot (Optional)
These BotFather commands improve the user experience. Message @BotFather and use:
| Command | Purpose |
|---------|---------|
| `/setdescription` | The "What can this bot do?" text shown before a user starts chatting |
| `/setabouttext` | Short text on the bot's profile page |
| `/setuserpic` | Upload an avatar for your bot |
| `/setcommands` | Define the command menu (the `/` button in chat) |
| `/setprivacy` | Control whether the bot sees all group messages (see Step 3) |
:::tip
For `/setcommands`, a useful starting set:
```
help - Show help information
new - Start a new conversation
sethome - Set this chat as the home channel
```
:::
## Step 3: Privacy Mode (Critical for Groups)
Telegram bots have a **privacy mode** that is **enabled by default**. This is the single most common source of confusion when using bots in groups.
**With privacy mode ON**, your bot can only see:
- Messages that start with a `/` command
- Replies directly to the bot's own messages
- Service messages (member joins/leaves, pinned messages, etc.)
- Messages in channels where the bot is an admin
**With privacy mode OFF**, the bot receives every message in the group.
### How to disable privacy mode
1. Message **@BotFather**
2. Send `/mybots`
3. Select your bot
4. Go to **Bot Settings → Group Privacy → Turn off**
:::warning
**You must remove and re-add the bot to any group** after changing the privacy setting. Telegram caches the privacy state when a bot joins a group, and it will not update until the bot is removed and re-added.
:::
:::tip
An alternative to disabling privacy mode: promote the bot to **group admin**. Admin bots always receive all messages regardless of the privacy setting, and this avoids needing to toggle the global privacy mode.
:::
## Step 4: Find Your User ID
Hermes Agent uses numeric Telegram user IDs to control access. Your user ID is **not** your username — it's a number like `123456789`.
**Method 1 (recommended):** Message [@userinfobot](https://t.me/userinfobot) — it instantly replies with your user ID.
**Method 2:** Message [@get_id_bot](https://t.me/get_id_bot) — another reliable option.
Save this number; you'll need it for the next step.
## Step 5: Configure Hermes
### Option A: Interactive Setup (Recommended)
```bash
hermes gateway setup
```
Select **Telegram** when prompted. The wizard asks for your bot token and allowed user IDs, then writes the configuration for you.
Use the `/sethome` command in any Telegram chat (DM or group) to designate it as the **home channel**. Scheduled tasks (cron jobs) deliver their results to this channel.
Voice messages you send on Telegram are automatically transcribed using OpenAI's Whisper API and injected as text into the conversation. This requires `VOICE_TOOLS_OPENAI_KEY` in `~/.hermes/.env`.
Without ffmpeg, Edge TTS audio is sent as a regular audio file (still playable, but uses the rectangular player instead of a voice bubble).
Configure the TTS provider in your `config.yaml` under the `tts.provider` key.
## Group Chat Usage
Hermes Agent works in Telegram group chats with a few considerations:
- **Privacy mode** determines what messages the bot can see (see [Step 3](#step-3-privacy-mode-critical-for-groups))
- When privacy mode is on, **@mention the bot** (e.g., `@my_hermes_bot what's the weather?`) or **reply to its messages** to interact
- When privacy mode is off (or bot is admin), the bot sees all messages and can participate naturally
-`TELEGRAM_ALLOWED_USERS` still applies — only authorized users can trigger the bot, even in groups
## Recent Bot API Features (2024–2025)
- **Privacy policy:** Telegram now requires bots to have a privacy policy. Set one via BotFather with `/setprivacy_policy`, or Telegram may auto-generate a placeholder. This is particularly important if your bot is public-facing.
- **Message streaming:** Bot API 9.x added support for streaming long responses, which can improve perceived latency for lengthy agent replies.
## Troubleshooting
| Problem | Solution |
|---------|----------|
| Bot not responding at all | Verify `TELEGRAM_BOT_TOKEN` is correct. Check `hermes gateway` logs for errors. |
| Bot responds with "unauthorized" | Your user ID is not in `TELEGRAM_ALLOWED_USERS`. Double-check with @userinfobot. |
| Bot ignores group messages | Privacy mode is likely on. Disable it (Step 3) or make the bot a group admin. **Remember to remove and re-add the bot after changing privacy.** |
| Voice messages not transcribed | Check that `VOICE_TOOLS_OPENAI_KEY` is set and valid in `~/.hermes/.env`. |
| Voice replies are files, not bubbles | Install `ffmpeg` (needed for Edge TTS Opus conversion). |
| Bot token revoked/invalid | Generate a new token via `/revoke` then `/newbot` or `/token` in BotFather. Update your `.env` file. |
Always set `TELEGRAM_ALLOWED_USERS` to restrict who can interact with your bot. Without it, the gateway denies all users by default as a safety measure.
Never share your bot token publicly. If compromised, revoke it immediately via BotFather's `/revoke` command.
For more details, see the [Security documentation](/user-guide/security). You can also use [DM pairing](/user-guide/messaging#dm-pairing-alternative-to-allowlists) for a more dynamic approach to user authorization.