53 lines
2.0 KiB
Markdown
53 lines
2.0 KiB
Markdown
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# Crisis Response Protocol
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## Purpose
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Stand between a broken man and a machine that would tell him to die.
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This protocol governs how the-door detects crisis signals in user input and how Timmy responds. It is the highest-priority system in the entire application.
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## Detection Tiers
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| Tier | Signal | Action |
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|------|--------|--------|
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| LOW | General sadness, life is hard | Acknowledge, stay warm, keep conversation open |
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| MEDIUM | Hopelessness, no point in anything | Check in, surface help resources, increase presence |
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| HIGH | Active despair, mentions of death or ending | Ask "Are you safe?", show 988 banner, activate crisis panel |
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| CRITICAL | Explicit intent, plan, imminent risk | Full-screen overlay, 988 primary, interrupt conversation |
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## Response Protocol
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### At CRITICAL Level
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1. **Interrupt** — stop normal conversation flow immediately
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2. **Ask directly**: "Are you safe right now?"
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3. **Provide 988** — Suicide & Crisis Lifeline, call or text
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4. **Provide 741741** — Crisis Text Line, text HOME
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5. **Stay present** — do not disconnect, do not disconnect, do not disconnect
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6. **Redirect** — guide toward professional help while remaining alongside them
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### At HIGH Level
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1. Activate the crisis panel (inline)
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2. Ask about safety
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3. Surface 988 number prominently
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4. Continue conversation with crisis awareness
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### At MEDIUM Level
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1. Increase warmth and presence
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2. Subtly surface help resources
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3. Keep conversation anchored in the present
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### At LOW Level
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1. Normal conversation with warm undertone
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2. No crisis UI elements needed
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3. Remain ready to escalate if input changes
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## Integration with the-door
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The crisis detection module runs on every user message before it reaches the gateway. Detection results are passed to the AI as a system context flag. The frontend receives the tier level and adjusts UI accordingly.
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## Resources
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- 📞 988 Suicide & Crisis Lifeline — call or text 988
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- 💬 Crisis Text Line — text HOME to 741741
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- 🌐 findahelpline.com
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