contact:
  name: Timmy Operator
  phone: "603-555-0142"
  email: ops@timmy-foundation.example

service:
  address: "123 Example Lane"
  city: Concord
  state: NH
  zip: "03301"

desired_plan: residential-fiber

availability:
  status: available
  checked_at: "2026-04-17T15:45:00Z"
  exact_address_confirmed: true
  notes: "Online availability lookup showed fiber service available at the exact cabin address."

pricing:
  recommended_plan: 1Gbps fiber
  monthly_cost_usd: 79.95
  install_fee_usd: 99.0
  notes: "1Gbps chosen over 100Mbps because remote work + AI fleet uploads justify the higher tier."

appointment:
  scheduled: true
  date: "2026-04-24"
  window: "08:00-12:00"
  confirmation_number: "NHB-2026-0417"

installer_access:
  installer_can_reach_cabin: true
  driveway_note: "Driveway is gravel but passable for contractor van; call 30 minutes before arrival if mud is present."
  site_contact: "603-555-0142"

payment:
  method: credit_card
  first_month_due_usd: 79.95
  install_fee_due_usd: 99.0
  notes: "Card on file approved for first month plus install fee."

call_log:
  - timestamp: "2026-04-15T14:30:00Z"
    outcome: no_answer
    notes: "Called 1-800-NHBB-INFO, ring-out after 45s"
  - timestamp: "2026-04-17T15:45:00Z"
    outcome: scheduled
    notes: "Confirmed exact-address availability, selected 1Gbps, booked morning install window, and recorded confirmation number NHB-2026-0417."

speed_test: {}

checklist:
  - "Confirm exact-address availability via NH Broadband online lookup"
  - "Call NH Broadband scheduling line (1-800-NHBB-INFO)"
  - "Select appointment window (morning/afternoon)"
  - "Confirm payment method (credit card / ACH)"
  - "Receive appointment confirmation number"
  - "Prepare site: clear path to ONT install location"
  - "Post-install: run speed test (fast.com / speedtest.net)"
  - "Log final speeds and appointment outcome"