28 lines
791 B
YAML
28 lines
791 B
YAML
contact:
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name: Timmy Operator
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phone: "603-555-0142"
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email: ops@timmy-foundation.example
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service:
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address: "123 Example Lane"
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city: Concord
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state: NH
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zip: "03301"
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desired_plan: residential-fiber
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call_log:
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- timestamp: "2026-04-15T14:30:00Z"
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outcome: no_answer
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notes: "Called 1-800-NHBB-INFO, ring-out after 45s"
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checklist:
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- "Confirm exact-address availability via NH Broadband online lookup"
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- "Call NH Broadband scheduling line (1-800-NHBB-INFO)"
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- "Select appointment window (morning/afternoon)"
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- "Confirm payment method (credit card / ACH)"
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- "Receive appointment confirmation number"
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- "Prepare site: clear path to ONT install location"
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- "Post-install: run speed test (fast.com / speedtest.net)"
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- "Log final speeds and appointment outcome"
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