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The session is logged on => other
I cannot log in to my account => account
Please reset my password => account
I received a 2FA code for an account I don't recognize => account
I tried to sign up but the email is already registered => account
Invoice for February missing from my inbox => billing
I was charged twice for the same subscription => billing
Please process a refund for the upgrade => billing
My credit card was rejected on renewal => billing
The application crashed on startup => technical_support
I get a 500 error when I submit the form => technical_support
CPU usage is very high and the page is slow => technical_support
Deployment failed because the database is unreachable => technical_support
Connection refused: cannot connect to the database => technical_support
Feature request: add a dark mode toggle => feature_request
I suggest a built-in search box => feature_request
Enhancement: export to PDF and CSV => feature_request
Suggestion: export monthly usage reports => feature_request
Add a feature to edit ticket labels => feature_request
Feature idea: allow custom domains => feature_request
Hello, how are you? => other
Thanks for the quick support => other
What is the price of the enterprise plan? => other
Please compare the v2 and v3 APIs => other
The login page renders a blank white screen => other
Renewal invoice is showing the wrong amount => billing
Please add an export to PDF feature => feature_request
Hello, is support open on weekends? => other