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hermes-agent/website/docs/user-guide/messaging/whatsapp.md
teknium1 ada3713e77 feat: add documentation website (Docusaurus)
- 25 documentation pages covering Getting Started, User Guide, Developer Guide, and Reference
- Docusaurus with custom amber/gold theme matching the landing page branding
- GitHub Actions workflow to deploy landing page + docs to GitHub Pages
- Landing page at root, docs at /docs/ on hermes-agent.nousresearch.com
- Content extracted and restructured from existing repo docs (README, AGENTS.md, CONTRIBUTING.md, docs/)
- Auto-deploy on push to main when website/ or landingpage/ changes
2026-03-05 05:24:55 -08:00

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---
sidebar_position: 5
title: "WhatsApp"
description: "Set up Hermes Agent as a WhatsApp bot via the built-in Baileys bridge"
---
# WhatsApp Setup
WhatsApp doesn't have a simple bot API like Telegram or Discord. Hermes includes a built-in bridge using [Baileys](https://github.com/WhiskeySockets/Baileys) that connects via WhatsApp Web.
## Two Modes
| Mode | How it works | Best for |
|------|-------------|----------|
| **Separate bot number** (recommended) | Dedicate a phone number to the bot. People message that number directly. | Clean UX, multiple users |
| **Personal self-chat** | Use your own WhatsApp. You message yourself to talk to the agent. | Quick setup, single user |
## Setup
```bash
hermes whatsapp
```
The wizard will:
1. Ask which mode you want
2. For **bot mode**: guide you through getting a second number
3. Configure the allowlist
4. Install bridge dependencies (Node.js required)
5. Display a QR code — scan from WhatsApp → Settings → Linked Devices → Link a Device
6. Exit once paired
## Getting a Second Number (Bot Mode)
| Option | Cost | Notes |
|--------|------|-------|
| WhatsApp Business app + dual-SIM | Free (if you have dual-SIM) | Install alongside personal WhatsApp, no second phone needed |
| Google Voice | Free (US only) | voice.google.com, verify WhatsApp via the Google Voice app |
| Prepaid SIM | $3-10/month | Any carrier; verify once, phone can go in a drawer on WiFi |
## Starting the Gateway
```bash
hermes gateway # Foreground
hermes gateway install # Or install as a system service
```
The gateway starts the WhatsApp bridge automatically using the saved session.
## Environment Variables
```bash
WHATSAPP_ENABLED=true
WHATSAPP_MODE=bot # "bot" or "self-chat"
WHATSAPP_ALLOWED_USERS=15551234567 # Comma-separated phone numbers with country code
```
## Important Notes
- Agent responses are prefixed with "⚕ **Hermes Agent**" for easy identification
- WhatsApp Web sessions can disconnect if WhatsApp updates their protocol
- The gateway reconnects automatically
- If you see persistent failures, re-pair with `hermes whatsapp`
:::info Re-pairing
If WhatsApp Web sessions disconnect (protocol updates, phone reset), re-pair with `hermes whatsapp`. The gateway handles temporary disconnections automatically.
:::
## Voice Messages
Voice messages sent on WhatsApp are automatically transcribed (requires `VOICE_TOOLS_OPENAI_KEY`). TTS audio is sent as MP3 file attachments.
## Security
:::warning
Always set `WHATSAPP_ALLOWED_USERS` with phone numbers (including country code) to restrict who can use the bot.
:::