Files
hermes-agent/website/docs/user-guide/messaging/whatsapp.md
teknium1 a9c35f9175 docs: comprehensive rewrite of all messaging platform setup guides
All four platform guides rewritten from thin ~60-line summaries to
comprehensive step-by-step setup guides with current (2025-2026) info:

telegram.md (74 → 196 lines):
- Full BotFather walkthrough with customization commands
- Privacy mode section with critical group chat gotcha
- Multiple user ID discovery methods
- Voice message setup (Whisper STT + TTS bubbles + ffmpeg)
- Group chat usage patterns and admin mode
- Recent Bot API features (privacy policy requirement, streaming)
- Troubleshooting table (6 issues)

discord.md (57 → 260 lines):
- Complete Developer Portal walkthrough (application, bot, intents)
- Detailed Privileged Gateway Intents section with warning about
  Message Content Intent being #1 failure cause
- Invite URL generation via Installation tab (new 2024) and manual
- Permission integer calculation (274878286912 recommended)
- Developer Mode user ID discovery
- Bot behavior documentation (DMs, channels, no-prefix)
- Troubleshooting table (6 issues)

slack.md (57 → 214 lines):
- Warning about classic Slack apps deprecated since March 2025
- Full scope tables (required + optional) with purposes
- Socket Mode setup with App-Level Token (xapp-)
- Event Subscriptions configuration
- User ID discovery via profile
- Two-token architecture explained (xoxb- + xapp-)
- Troubleshooting table

whatsapp.md (77 → 193 lines):
- Clarified whatsapp-web.js (not Business API) with ban risk warnings
- Linux Chromium dependencies (Debian + Fedora)
- Setup wizard QR code scanning workflow
- Session persistence with LocalAuth
- Second phone number options with cost table
- WhatsApp Web protocol update warnings
- Troubleshooting table (7 issues)

Docusaurus build verified clean.
2026-03-08 19:51:42 -07:00

194 lines
7.2 KiB
Markdown
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
---
sidebar_position: 5
title: "WhatsApp"
description: "Set up Hermes Agent as a WhatsApp bot via the built-in Baileys bridge"
---
# WhatsApp Setup
Hermes connects to WhatsApp through a built-in bridge using [whatsapp-web.js](https://github.com/pedroslopez/whatsapp-web.js)
(Baileys-based). This works by emulating a WhatsApp Web session — **not** through the official
WhatsApp Business API. No Meta developer account or Business verification is required.
:::warning Unofficial API — Ban Risk
WhatsApp does **not** officially support third-party bots outside the Business API. Using
whatsapp-web.js carries a small risk of account restrictions. To minimize risk:
- **Use a dedicated phone number** for the bot (not your personal number)
- **Don't send bulk/spam messages** — keep usage conversational
- **Don't automate outbound messaging** to people who haven't messaged first
:::
:::warning WhatsApp Web Protocol Updates
WhatsApp periodically updates their Web protocol, which can temporarily break compatibility
with whatsapp-web.js. When this happens, Hermes will update the bridge dependency. If the
bot stops working after a WhatsApp update, pull the latest Hermes version and re-pair.
:::
## Two Modes
| Mode | How it works | Best for |
|------|-------------|----------|
| **Separate bot number** (recommended) | Dedicate a phone number to the bot. People message that number directly. | Clean UX, multiple users, lower ban risk |
| **Personal self-chat** | Use your own WhatsApp. You message yourself to talk to the agent. | Quick setup, single user, testing |
---
## Prerequisites
- **Node.js v18+** and **npm** — the WhatsApp bridge runs as a Node.js process
- **A phone with WhatsApp** installed (for scanning the QR code)
**On Linux headless servers**, you also need Chromium/Puppeteer dependencies:
```bash
# Debian / Ubuntu
sudo apt-get install -y \
libnss3 libatk1.0-0 libatk-bridge2.0-0 libcups2 libdrm2 \
libxkbcommon0 libxcomposite1 libxdamage1 libxrandr2 libgbm1 \
libpango-1.0-0 libcairo2 libasound2 libxshmfence1
# Fedora / RHEL
sudo dnf install -y \
nss atk at-spi2-atk cups-libs libdrm libxkbcommon \
libXcomposite libXdamage libXrandr mesa-libgbm \
pango cairo alsa-lib
```
---
## Step 1: Run the Setup Wizard
```bash
hermes whatsapp
```
The wizard will:
1. Ask which mode you want (**bot** or **self-chat**)
2. Install bridge dependencies if needed
3. Display a **QR code** in your terminal
4. Wait for you to scan it
**To scan the QR code:**
1. Open WhatsApp on your phone
2. Go to **Settings → Linked Devices**
3. Tap **Link a Device**
4. Point your camera at the terminal QR code
Once paired, the wizard confirms the connection and exits. Your session is saved automatically.
:::tip
If the QR code looks garbled, make sure your terminal is at least 60 columns wide and supports
Unicode. You can also try a different terminal emulator.
:::
---
## Step 2: Getting a Second Phone Number (Bot Mode)
For bot mode, you need a phone number that isn't already registered with WhatsApp. Three options:
| Option | Cost | Notes |
|--------|------|-------|
| **Google Voice** | Free | US only. Get a number at [voice.google.com](https://voice.google.com). Verify WhatsApp via SMS through the Google Voice app. |
| **Prepaid SIM** | $515 one-time | Any carrier. Activate, verify WhatsApp, then the SIM can sit in a drawer. Number must stay active (make a call every 90 days). |
| **VoIP services** | Free$5/month | TextNow, TextFree, or similar. Some VoIP numbers are blocked by WhatsApp — try a few if the first doesn't work. |
After getting the number:
1. Install WhatsApp on a phone (or use WhatsApp Business app with dual-SIM)
2. Register the new number with WhatsApp
3. Run `hermes whatsapp` and scan the QR code from that WhatsApp account
---
## Step 3: Configure Hermes
Add the following to your `~/.hermes/.env` file:
```bash
# Required
WHATSAPP_ENABLED=true
WHATSAPP_MODE=bot # "bot" or "self-chat"
WHATSAPP_ALLOWED_USERS=15551234567 # Comma-separated phone numbers (with country code, no +)
# Optional
WHATSAPP_HOME_CONTACT=15551234567 # Default contact for proactive/scheduled messages
```
Then start the gateway:
```bash
hermes gateway # Foreground
hermes gateway install # Install as a system service
```
The gateway starts the WhatsApp bridge automatically using the saved session.
---
## Session Persistence
The whatsapp-web.js `LocalAuth` strategy saves your session to the `.wwebjs_auth` folder inside
your Hermes data directory (`~/.hermes/`). This means:
- **Sessions survive restarts** — you don't need to re-scan the QR code every time
- The session data includes encryption keys and device credentials
- **Do not share or commit the `.wwebjs_auth` folder** — it grants full access to the WhatsApp account
---
## Re-pairing
If the session breaks (phone reset, WhatsApp update, manually unlinked), you'll see connection
errors in the gateway logs. To fix it:
```bash
hermes whatsapp
```
This generates a fresh QR code. Scan it again and the session is re-established. The gateway
handles **temporary** disconnections (network blips, phone going offline briefly) automatically
with reconnection logic.
---
## Voice Messages
Hermes supports voice on WhatsApp:
- **Incoming:** Voice messages (`.ogg` opus) are automatically transcribed using Whisper (requires `VOICE_TOOLS_OPENAI_KEY`)
- **Outgoing:** TTS responses are sent as MP3 audio file attachments
- Agent responses are prefixed with "⚕ **Hermes Agent**" for easy identification
---
## Troubleshooting
| Problem | Solution |
|---------|----------|
| **QR code not scanning** | Ensure terminal is wide enough (60+ columns). Try a different terminal. Make sure you're scanning from the correct WhatsApp account (bot number, not personal). |
| **QR code expires** | QR codes refresh every ~20 seconds. If it times out, restart `hermes whatsapp`. |
| **Session not persisting** | Check that `~/.hermes/.wwebjs_auth/` exists and is writable. On Docker, mount this as a volume. |
| **Logged out unexpectedly** | WhatsApp unlinks devices after ~14 days of phone inactivity. Keep the phone on and connected to WiFi. Re-pair with `hermes whatsapp`. |
| **"Execution context was destroyed"** | Chromium crashed. Install the Puppeteer dependencies listed in Prerequisites. On low-RAM servers, add swap space. |
| **Bot stops working after WhatsApp update** | Update Hermes to get the latest bridge version, then re-pair. |
| **Messages not being received** | Verify `WHATSAPP_ALLOWED_USERS` includes the sender's number (with country code, no `+` or spaces). |
---
## Security
:::warning
**Always set `WHATSAPP_ALLOWED_USERS`** with phone numbers (including country code, without the `+`)
of authorized users. Without this setting, the gateway will **deny all incoming messages** as a
safety measure.
:::
- The `.wwebjs_auth` folder contains full session credentials — protect it like a password
- Set file permissions: `chmod 700 ~/.hermes/.wwebjs_auth`
- Use a **dedicated phone number** for the bot to isolate risk from your personal account
- If you suspect compromise, unlink the device from WhatsApp → Settings → Linked Devices
- Phone numbers in logs are partially redacted, but review your log retention policy