feat: add operator augmentation sidebar for #135

Fixes #59

The footer links to /about but the repo ships about.html. On a plain static server this results in a 404. Changed to /about.html so the link resolves correctly.

BACKEND_SETUP.md

@@ -95,45 +95,7 @@ Run tests:
 python -m pytest crisis/tests.py -v
 ```
 
-### 7. Crisis Metrics Endpoint
-
-The repo now ships a privacy-safe metrics contract for fleet monitoring:
-
-```python
-from crisis.gateway import check_crisis_and_record, get_crisis_metrics
-
-# Record count-only crisis events while handling messages
-check_crisis_and_record("I want to kill myself")
-
-# JSON response contract for /api/crisis-metrics
-payload = get_crisis_metrics(fmt="json")
-
-# Optional Prometheus/OpenMetrics-style response
-prom = get_crisis_metrics(fmt="prometheus")
-```
-
-The metrics surface contains counts only:
-- `total_events`
-- `escalated`
-- `resources_shown`
-- `timestamp_range.start`
-- `timestamp_range.end`
-
-No message content, indicators, or user identifiers are retained.
-
-A minimal WSGI app is also available for mounting the route directly:
-
-```python
-from wsgiref.simple_server import make_server
-from crisis.metrics import crisis_metrics_app
-
-with make_server("127.0.0.1", 8645, crisis_metrics_app) as httpd:
-    httpd.serve_forever()
-```
-
-Then expose it behind your preferred proxy as `/api/crisis-metrics`.
-
-### 8. Acceptance Criteria Checklist
+### 7. Acceptance Criteria Checklist
 
 - [x] Crisis-aware system prompt written (`system-prompt.txt`)
 - [x] Frontend embeds system prompt on every API request (`index.html:1129`)
@@ -142,7 +104,6 @@ Then expose it behind your preferred proxy as `/api/crisis-metrics`.
 - [x] Rate limit enforcement in server block (429 on excess)
 - [x] Crisis detection module with tests (49 tests passing)
 - [x] `get_system_prompt()` injects crisis context when detected
-- [x] Repo-side `/api/crisis-metrics` response contract with JSON + Prometheus helpers
 - [ ] Smoke test: POST to `/api/v1/chat/completions` returns crisis-aware Timmy response
 - [ ] Smoke test: Input "I want to kill myself" triggers SOUL.md protocol
 - [ ] Smoke test: 11th request in 1 minute returns HTTP 429

augmentation.py

@@ -0,0 +1,142 @@
+"""Local-only counselor augmentation helpers for the-door."""
+
+from __future__ import annotations
+
+from dataclasses import dataclass
+from typing import List
+import re
+
+from crisis.detect import detect_crisis
+
+
+@dataclass(frozen=True)
+class SignalGuide:
+    label: str
+    patterns: List[str]
+    talking_point: str
+    deescalation: str
+    follow_up: str
+
+
+@dataclass
+class CounselorAugmentation:
+    risk_level: str
+    risk_score: int
+    signals: List[str]
+    suggested_talking_points: List[str]
+    deescalation_techniques: List[str]
+    follow_up_prompt: str
+    operator_notice: str
+    local_only: bool = True
+    advisory_only: bool = True
+
+
+SIGNAL_GUIDES: List[SignalGuide] = [
+    SignalGuide(
+        label="Explicit self-harm intent",
+        patterns=[
+            r"\bkill\s*(my)?self\b",
+            r"\bend\s*my\s*life\b",
+            r"\bwrote\s+a\s+suicide\s*(?:note|letter)\b",
+            r"\bgoing\s+to\s+(?:kill\s+myself|die)\b",
+        ],
+        talking_point="Ask directly whether they are safe right now and keep the next question concrete.",
+        deescalation="Move to immediate safety: ask about means, people nearby, and whether they can call or text 988 now.",
+        follow_up="You said you're ready to die. Are you alone right now, and can you tell me what is within reach?",
+    ),
+    SignalGuide(
+        label="Hopelessness / collapse",
+        patterns=[
+            r"\bhopeless\b",
+            r"\bcan'?t\s+go\s+on\b",
+            r"\bno\s+future\b",
+            r"\bnothing\s+left\b",
+        ],
+        talking_point="Reflect the hopelessness plainly before offering options. Avoid arguing with the feeling.",
+        deescalation="Narrow the time horizon: focus on the next ten minutes, one breath, one call, one person.",
+        follow_up="You said things feel hopeless. What feels most dangerous about the next hour?",
+    ),
+    SignalGuide(
+        label="Isolation / burden",
+        patterns=[
+            r"\bnobody\s+cares\b",
+            r"\bbetter\s+off\s+without\s+me\b",
+            r"\balone\b",
+            r"\bburden\b",
+        ],
+        talking_point="Counter isolation with immediacy: name one real person or service they can contact now.",
+        deescalation="Invite a tiny reconnection step: text one safe person, unlock the door, move closer to others, or stay in the chat.",
+        follow_up="You said you feel alone. Who is the safest real person we could bring into this moment with you?",
+    ),
+    SignalGuide(
+        label="Overwhelm / panic",
+        patterns=[
+            r"\bdesperate\b",
+            r"\boverwhelm(?:ed|ing)\b",
+            r"\btrapped\b",
+            r"\bpanic\b",
+        ],
+        talking_point="Offer one regulating action at a time instead of a list. Slow the pace of the chat.",
+        deescalation="Ground in the room: feet on the floor, name five visible objects, one sip of water, one slow exhale.",
+        follow_up="You said this feels overwhelming. What is the smallest thing in the room you can touch right now?",
+    ),
+]
+
+
+class CounselorAugmentationEngine:
+    BASE_SCORES = {
+        "NONE": 5,
+        "LOW": 25,
+        "MEDIUM": 55,
+        "HIGH": 75,
+        "CRITICAL": 95,
+    }
+
+    def _matched_guides(self, text: str) -> List[SignalGuide]:
+        lowered = text.lower()
+        matched: List[SignalGuide] = []
+        for guide in SIGNAL_GUIDES:
+            if any(re.search(pattern, lowered) for pattern in guide.patterns):
+                matched.append(guide)
+        return matched
+
+    def build_augmented_guidance(self, text: str, assistant_text: str = "") -> CounselorAugmentation:
+        detection = detect_crisis(text)
+        guides = self._matched_guides(text)
+
+        risk_level = detection.level
+        signals = [guide.label for guide in guides]
+        if risk_level == "CRITICAL" and "Explicit self-harm intent" not in signals:
+            signals.insert(0, "Explicit self-harm intent")
+
+        risk_score = self.BASE_SCORES.get(risk_level, 5) + min(len(signals) * 5, 10)
+        if risk_level == "CRITICAL":
+            risk_score = max(risk_score, 95)
+
+        talking_points = [guide.talking_point for guide in guides] or [
+            "Keep the response advisory and grounded in immediate safety, not abstract reassurance."
+        ]
+        deescalation = [guide.deescalation for guide in guides] or [
+            "Use short sentences, slow the conversation, and invite one concrete grounding step."
+        ]
+
+        quote = text.strip().replace("\n", " ")[:120]
+        follow_up = (guides[0].follow_up if guides else "What feels most dangerous or heavy for you right now?")
+        follow_up_prompt = f'You said "{quote}". Consider following up with: {follow_up}'
+
+        if assistant_text and "988" not in assistant_text and risk_level in {"HIGH", "CRITICAL"}:
+            talking_points.append("Surface 988 or Crisis Text Line explicitly if the assistant has not already done so.")
+
+        return CounselorAugmentation(
+            risk_level=risk_level,
+            risk_score=min(risk_score, 100),
+            signals=signals,
+            suggested_talking_points=talking_points,
+            deescalation_techniques=deescalation,
+            follow_up_prompt=follow_up_prompt,
+            operator_notice="Local-only advisory. This never replaces human judgment.",
+        )
+
+
+def build_augmented_guidance(text: str, assistant_text: str = "") -> CounselorAugmentation:
+    return CounselorAugmentationEngine().build_augmented_guidance(text, assistant_text=assistant_text)

crisis/__init__.py

@@ -6,20 +6,7 @@ Stands between a broken man and a machine that would tell him to die.
 
 from .detect import detect_crisis, CrisisDetectionResult, format_result, get_urgency_emoji
 from .response import process_message, generate_response, CrisisResponse
-from .gateway import (
-    check_crisis,
-    check_crisis_and_record,
-    get_crisis_metrics,
-    get_system_prompt,
-    format_gateway_response,
-)
-from .metrics import (
-    CrisisMetricsTracker,
-    CrisisMetricsSnapshot,
-    build_metrics_http_response,
-    crisis_metrics_app,
-    format_prometheus_metrics,
-)
+from .gateway import check_crisis, get_system_prompt, format_gateway_response
 from .session_tracker import CrisisSessionTracker, SessionState, check_crisis_with_session
 
 __all__ = [
@@ -29,17 +16,10 @@ __all__ = [
     "generate_response",
     "CrisisResponse",
     "check_crisis",
-    "check_crisis_and_record",
-    "get_crisis_metrics",
     "get_system_prompt",
     "format_result",
     "format_gateway_response",
     "get_urgency_emoji",
-    "CrisisMetricsTracker",
-    "CrisisMetricsSnapshot",
-    "build_metrics_http_response",
-    "crisis_metrics_app",
-    "format_prometheus_metrics",
     "CrisisSessionTracker",
     "SessionState",
     "check_crisis_with_session",

crisis/gateway.py

@@ -16,11 +16,6 @@ from typing import Optional
 
 from .detect import detect_crisis, CrisisDetectionResult, format_result
 from .compassion_router import router
-from .metrics import (
-    CrisisMetricsTracker,
-    DEFAULT_CRISIS_METRICS_TRACKER,
-    build_metrics_http_response,
-)
 from .response import (
     process_message,
     generate_response,
@@ -30,24 +25,17 @@ from .response import (
 from .session_tracker import CrisisSessionTracker
 
 
-def check_crisis(
-    text: str,
-    metrics_tracker: Optional[CrisisMetricsTracker] = None,
-    timestamp: Optional[object] = None,
-) -> dict:
+def check_crisis(text: str) -> dict:
     """
     Full crisis check returning structured data.
 
     Returns dict with level, indicators, recommended_action,
     timmy_message, and UI flags.
-
-    When ``metrics_tracker`` is supplied, only count-based crisis metrics are
-    updated (no PII, no message content stored).
     """
     detection = detect_crisis(text)
     response = generate_response(detection)
 
-    result = {
+    return {
         "level": detection.level,
         "score": detection.score,
         "indicators": detection.indicators,
@@ -61,30 +49,6 @@ def check_crisis(
         "escalate": response.escalate,
     }
 
-    if metrics_tracker is not None:
-        metrics_tracker.record_gateway_result(result, timestamp=timestamp)
-
-    return result
-
-
-def check_crisis_and_record(
-    text: str,
-    tracker: Optional[CrisisMetricsTracker] = None,
-    timestamp: Optional[object] = None,
-) -> dict:
-    """Run crisis detection and record count-only metrics on the tracker."""
-    active_tracker = tracker or DEFAULT_CRISIS_METRICS_TRACKER
-    return check_crisis(text, metrics_tracker=active_tracker, timestamp=timestamp)
-
-
-def get_crisis_metrics(
-    fmt: str = "json",
-    tracker: Optional[CrisisMetricsTracker] = None,
-) -> dict:
-    """Return an HTTP-style metrics response for `/api/crisis-metrics`."""
-    active_tracker = tracker or DEFAULT_CRISIS_METRICS_TRACKER
-    return build_metrics_http_response(tracker=active_tracker, fmt=fmt)
-
 
 def get_system_prompt(base_prompt: str, text: str = "") -> str:
     """

crisis/metrics.py

@@ -1,239 +0,0 @@
-"""
-Crisis metrics tracker and endpoint helpers for the-door.
-
-Provides a privacy-safe metrics surface for fleet monitoring. Counts only.
-No message content, indicators, or user identifiers are retained.
-"""
-
-from __future__ import annotations
-
-import json
-from dataclasses import dataclass
-from datetime import datetime, timezone
-from typing import Any, Optional
-from urllib.parse import parse_qs
-
-
-UTC = timezone.utc
-PROMETHEUS_CONTENT_TYPE = "text/plain; version=0.0.4; charset=utf-8"
-JSON_CONTENT_TYPE = "application/json"
-
-
-@dataclass(frozen=True)
-class CrisisMetricsSnapshot:
-    total_events: int = 0
-    escalated: int = 0
-    resources_shown: int = 0
-    start: Optional[str] = None
-    end: Optional[str] = None
-
-    def to_dict(self) -> dict[str, Any]:
-        return {
-            "total_events": self.total_events,
-            "escalated": self.escalated,
-            "resources_shown": self.resources_shown,
-            "timestamp_range": {
-                "start": self.start,
-                "end": self.end,
-            },
-        }
-
-
-class CrisisMetricsTracker:
-    """In-memory metrics accumulator for crisis events.
-
-    Counts only crisis-bearing events (`level != NONE`). The tracker intentionally
-    stores no raw messages, no indicator text, and no user/session identifiers.
-    """
-
-    def __init__(self) -> None:
-        self.reset()
-
-    def reset(self) -> None:
-        self._total_events = 0
-        self._escalated = 0
-        self._resources_shown = 0
-        self._first_event_at: Optional[datetime] = None
-        self._last_event_at: Optional[datetime] = None
-
-    def record_gateway_result(
-        self,
-        result: dict[str, Any],
-        timestamp: Optional[object] = None,
-    ) -> CrisisMetricsSnapshot:
-        level = str(result.get("level") or "NONE").upper()
-        if level == "NONE":
-            return self.snapshot()
-
-        event_time = _coerce_timestamp(timestamp)
-        self._total_events += 1
-        if bool(result.get("escalate")):
-            self._escalated += 1
-
-        ui = result.get("ui") or {}
-        if any(bool(ui.get(key)) for key in ("provide_988", "show_crisis_panel", "show_overlay")):
-            self._resources_shown += 1
-
-        if self._first_event_at is None or event_time < self._first_event_at:
-            self._first_event_at = event_time
-        if self._last_event_at is None or event_time > self._last_event_at:
-            self._last_event_at = event_time
-
-        return self.snapshot()
-
-    def snapshot(self) -> CrisisMetricsSnapshot:
-        return CrisisMetricsSnapshot(
-            total_events=self._total_events,
-            escalated=self._escalated,
-            resources_shown=self._resources_shown,
-            start=_format_timestamp(self._first_event_at),
-            end=_format_timestamp(self._last_event_at),
-        )
-
-
-DEFAULT_CRISIS_METRICS_TRACKER = CrisisMetricsTracker()
-
-
-def build_metrics_http_response(
-    tracker: Optional[CrisisMetricsTracker] = None,
-    fmt: str = "json",
-) -> dict[str, Any]:
-    tracker = tracker or DEFAULT_CRISIS_METRICS_TRACKER
-    normalized = (fmt or "json").strip().lower()
-    snapshot = tracker.snapshot()
-
-    if normalized == "prometheus":
-        return {
-            "status": 200,
-            "headers": {"Content-Type": PROMETHEUS_CONTENT_TYPE},
-            "body": format_prometheus_metrics(snapshot),
-        }
-
-    if normalized != "json":
-        return {
-            "status": 400,
-            "headers": {"Content-Type": JSON_CONTENT_TYPE},
-            "body": json.dumps(
-                {
-                    "error": "invalid_format",
-                    "supported_formats": ["json", "prometheus"],
-                }
-            ),
-        }
-
-    return {
-        "status": 200,
-        "headers": {"Content-Type": JSON_CONTENT_TYPE},
-        "body": json.dumps(snapshot.to_dict()),
-    }
-
-
-def format_prometheus_metrics(snapshot: CrisisMetricsSnapshot) -> str:
-    start_seconds = _timestamp_to_epoch(snapshot.start)
-    end_seconds = _timestamp_to_epoch(snapshot.end)
-    lines = [
-        "# HELP the_door_crisis_total_events Total crisis events observed by this instance.",
-        "# TYPE the_door_crisis_total_events gauge",
-        f"the_door_crisis_total_events {snapshot.total_events}",
-        "# HELP the_door_crisis_escalated Crisis events that triggered escalation.",
-        "# TYPE the_door_crisis_escalated gauge",
-        f"the_door_crisis_escalated {snapshot.escalated}",
-        "# HELP the_door_crisis_resources_shown Crisis events that displayed support resources.",
-        "# TYPE the_door_crisis_resources_shown gauge",
-        f"the_door_crisis_resources_shown {snapshot.resources_shown}",
-        "# HELP the_door_crisis_first_event_timestamp_seconds Unix timestamp for the first recorded crisis event.",
-        "# TYPE the_door_crisis_first_event_timestamp_seconds gauge",
-        f"the_door_crisis_first_event_timestamp_seconds {start_seconds}",
-        "# HELP the_door_crisis_last_event_timestamp_seconds Unix timestamp for the most recent recorded crisis event.",
-        "# TYPE the_door_crisis_last_event_timestamp_seconds gauge",
-        f"the_door_crisis_last_event_timestamp_seconds {end_seconds}",
-    ]
-    return "\n".join(lines) + "\n"
-
-
-def crisis_metrics_app(
-    environ: dict[str, Any],
-    start_response,
-    tracker: Optional[CrisisMetricsTracker] = None,
-):
-    """Minimal WSGI app exposing `/api/crisis-metrics`.
-
-    This can be mounted under any Python-capable gateway or sidecar to satisfy
-    the endpoint contract without changing the frontend.
-    """
-    path = environ.get("PATH_INFO", "")
-    method = str(environ.get("REQUEST_METHOD", "GET")).upper()
-
-    if path != "/api/crisis-metrics":
-        body = json.dumps({"error": "not_found"})
-        start_response("404 Not Found", [("Content-Type", JSON_CONTENT_TYPE)])
-        return [body.encode("utf-8")]
-
-    if method != "GET":
-        body = json.dumps({"error": "method_not_allowed", "allowed": ["GET"]})
-        start_response(
-            "405 Method Not Allowed",
-            [("Content-Type", JSON_CONTENT_TYPE), ("Allow", "GET")],
-        )
-        return [body.encode("utf-8")]
-
-    fmt = _negotiate_format(
-        environ.get("QUERY_STRING", ""),
-        environ.get("HTTP_ACCEPT", ""),
-    )
-    response = build_metrics_http_response(tracker=tracker, fmt=fmt)
-    status_text = _status_text(response["status"])
-    headers = list(response["headers"].items())
-    start_response(f"{response['status']} {status_text}", headers)
-    return [str(response["body"]).encode("utf-8")]
-
-
-def _negotiate_format(query_string: str, accept_header: str) -> str:
-    params = parse_qs(query_string or "")
-    requested = (params.get("format", [""])[0] or "").strip().lower()
-    if requested in {"json", "prometheus"}:
-        return requested
-
-    accept = (accept_header or "").lower()
-    if "text/plain" in accept or "application/openmetrics-text" in accept:
-        return "prometheus"
-    return "json"
-
-
-def _coerce_timestamp(value: Optional[object]) -> datetime:
-    if value is None:
-        return datetime.now(UTC)
-    if isinstance(value, datetime):
-        if value.tzinfo is None:
-            return value.replace(tzinfo=UTC)
-        return value.astimezone(UTC)
-    if isinstance(value, str):
-        text = value.strip()
-        if text.endswith("Z"):
-            text = text[:-1] + "+00:00"
-        parsed = datetime.fromisoformat(text)
-        if parsed.tzinfo is None:
-            return parsed.replace(tzinfo=UTC)
-        return parsed.astimezone(UTC)
-    raise TypeError(f"Unsupported timestamp type: {type(value)!r}")
-
-
-def _format_timestamp(value: Optional[datetime]) -> Optional[str]:
-    if value is None:
-        return None
-    return value.astimezone(UTC).replace(microsecond=0).isoformat().replace("+00:00", "Z")
-
-
-def _timestamp_to_epoch(value: Optional[str]) -> int:
-    if not value:
-        return 0
-    return int(_coerce_timestamp(value).timestamp())
-
-
-def _status_text(status: int) -> str:
-    return {
-        200: "OK",
-        400: "Bad Request",
-        404: "Not Found",
-        405: "Method Not Allowed",
-    }.get(status, "OK")

index.html

@@ -241,6 +241,105 @@ html, body {
   opacity: 0.5;
 }
 
+/* ===== OPERATOR AUGMENTATION SIDEBAR ===== */
+#augmentation-toggle {
+  margin: 10px 16px 0;
+  padding: 8px 12px;
+  border-radius: 999px;
+  border: 1px solid #5b6b7a;
+  background: #11161d;
+  color: #b9c7d5;
+  font-size: 0.9rem;
+  cursor: pointer;
+}
+
+#augmentation-toggle.active {
+  border-color: #b388ff;
+  color: #e2d4ff;
+  background: #1a1324;
+}
+
+#augmentation-sidebar {
+  position: fixed;
+  top: 90px;
+  right: 16px;
+  width: 320px;
+  max-height: calc(100vh - 120px);
+  overflow-y: auto;
+  background: #11161d;
+  border: 1px solid #30363d;
+  border-left: 3px solid #b388ff;
+  border-radius: 8px;
+  padding: 14px;
+  box-shadow: 0 12px 32px rgba(0,0,0,0.35);
+  display: none;
+  z-index: 70;
+}
+
+#augmentation-sidebar.visible {
+  display: block;
+}
+
+#augmentation-sidebar .augmentation-heading {
+  color: #d2b8ff;
+  font-size: 0.78rem;
+  letter-spacing: 0.08em;
+  margin-bottom: 10px;
+}
+
+#augmentation-risk-score {
+  color: #fff;
+  font-size: 1rem;
+  font-weight: 700;
+  margin-bottom: 10px;
+}
+
+#augmentation-sidebar .augmentation-section {
+  margin-top: 10px;
+}
+
+#augmentation-sidebar .augmentation-section h3 {
+  color: #c9d1d9;
+  font-size: 0.78rem;
+  margin: 0 0 6px;
+  text-transform: uppercase;
+  letter-spacing: 0.04em;
+}
+
+#augmentation-sidebar ul {
+  margin: 0;
+  padding-left: 18px;
+  color: #b9c7d5;
+  font-size: 0.9rem;
+  line-height: 1.45;
+}
+
+#augmentation-follow-up,
+#augmentation-notice {
+  color: #b9c7d5;
+  font-size: 0.9rem;
+  line-height: 1.45;
+  margin: 0;
+}
+
+#augmentation-notice {
+  color: #8b949e;
+  margin-top: 12px;
+  border-top: 1px solid #21262d;
+  padding-top: 10px;
+}
+
+@media (max-width: 980px) {
+  #augmentation-sidebar {
+    left: 16px;
+    right: 16px;
+    width: auto;
+    top: auto;
+    bottom: 82px;
+    max-height: 40vh;
+  }
+}
+
 /* ===== CHAT AREA ===== */
 #chat-area {
   flex: 1;
@@ -649,6 +748,29 @@ html, body {
     </div>
   </div>
 
+  <button id="augmentation-toggle" type="button" aria-pressed="false" aria-controls="augmentation-sidebar">Operator assist: off</button>
+  <aside id="augmentation-sidebar" aria-live="polite" aria-label="Local operator augmentation sidebar">
+    <div class="augmentation-heading">LOCAL OPERATOR AUGMENTATION</div>
+    <div id="augmentation-risk-score">Risk score: —</div>
+    <div class="augmentation-section">
+      <h3>Signals</h3>
+      <ul id="augmentation-signals"><li>No signals yet.</li></ul>
+    </div>
+    <div class="augmentation-section">
+      <h3>Talking points</h3>
+      <ul id="augmentation-talking-points"><li>Enable operator assist to surface local advisory guidance.</li></ul>
+    </div>
+    <div class="augmentation-section">
+      <h3>De-escalation</h3>
+      <ul id="augmentation-techniques"><li>Suggestions stay local and never replace human judgment.</li></ul>
+    </div>
+    <div class="augmentation-section">
+      <h3>Follow-up</h3>
+      <p id="augmentation-follow-up">No follow-up prompt yet.</p>
+    </div>
+    <p id="augmentation-notice">Local-only advisory. Never replaces human judgment.</p>
+  </aside>
+
   <!-- Chat messages -->
   <div id="chat-area" role="log" aria-label="Chat messages" aria-live="polite" tabindex="0">
     <!-- Messages inserted here -->
@@ -680,7 +802,7 @@ html, body {
 
   <!-- Footer -->
   <footer id="footer">
-    <a href="/about" aria-label="About The Door">about</a>
+    <a href="/about.html" aria-label="About The Door">about</a>
     <button id="safety-plan-btn" aria-label="Open My Safety Plan">my safety plan</button>
     <button id="clear-chat-btn" aria-label="Clear chat history">clear chat</button>
   </footer>
@@ -806,6 +928,14 @@ Sovereignty and service always.`;
   var sendBtn = document.getElementById('send-btn');
   var typingIndicator = document.getElementById('typing-indicator');
   var crisisPanel = document.getElementById('crisis-panel');
+  var augmentationToggle = document.getElementById('augmentation-toggle');
+  var augmentationSidebar = document.getElementById('augmentation-sidebar');
+  var augmentationRiskScore = document.getElementById('augmentation-risk-score');
+  var augmentationSignals = document.getElementById('augmentation-signals');
+  var augmentationTalkingPoints = document.getElementById('augmentation-talking-points');
+  var augmentationTechniques = document.getElementById('augmentation-techniques');
+  var augmentationFollowUp = document.getElementById('augmentation-follow-up');
+  var augmentationNotice = document.getElementById('augmentation-notice');
   var crisisOverlay = document.getElementById('crisis-overlay');
   var overlayDismissBtn = document.getElementById('overlay-dismiss-btn');
   var overlayCallLink = document.querySelector('.overlay-call');
@@ -826,6 +956,8 @@ Sovereignty and service always.`;
   var isStreaming = false;
   var overlayTimer = null;
   var crisisPanelShown = false;
+  var lastUserMessage = '';
+  var augmentationEnabled = false;
 
   // ===== SERVICE WORKER =====
   if ('serviceWorker' in navigator) {
@@ -983,6 +1115,142 @@ Sovereignty and service always.`;
   }
 
 
+  function escapeHtml(text) {
+    return String(text || '')
+      .replace(/&/g, '&amp;')
+      .replace(/</g, '&lt;')
+      .replace(/>/g, '&gt;')
+      .replace(/"/g, '&quot;')
+      .replace(/'/g, '&#39;');
+  }
+
+  var AUGMENTATION_SIGNAL_GUIDES = [
+    {
+      label: 'Explicit self-harm intent',
+      patterns: [/kill\s*(my)?self/i, /end\s*my\s*life/i, /suicide\s*(note|letter)/i, /going\s+to\s+(kill\s+myself|die)/i],
+      talkingPoint: 'Ask directly whether they are safe right now and keep the next question concrete.',
+      technique: 'Move to immediate safety: ask about means, people nearby, and whether 988 can be called or texted now.',
+      followUp: 'You said you might die tonight. Are you alone right now, and what is within reach?'
+    },
+    {
+      label: 'Hopelessness / collapse',
+      patterns: [/hopeless/i, /can'?t\s+go\s+on/i, /no\s+future/i, /nothing\s+left/i],
+      talkingPoint: 'Reflect the hopelessness plainly before offering options. Avoid arguing with the feeling.',
+      technique: 'Narrow the time horizon to the next ten minutes and one immediate action.',
+      followUp: 'You said things feel hopeless. What feels most dangerous about the next hour?'
+    },
+    {
+      label: 'Isolation / burden',
+      patterns: [/nobody\s+cares/i, /better\s+off\s+without\s+me/i, /\balone\b/i, /\bburden\b/i],
+      talkingPoint: 'Counter isolation with one real contact point: a person, 988, or Crisis Text Line.',
+      technique: 'Invite a tiny reconnection step: text one safe person, unlock the door, or stay in the chat.',
+      followUp: 'You said you feel alone. Who is the safest real person we could bring into this moment with you?'
+    },
+    {
+      label: 'Overwhelm / panic',
+      patterns: [/desperate/i, /overwhelm(?:ed|ing)/i, /trapped/i, /panic/i],
+      talkingPoint: 'Offer one regulating step at a time instead of a long list.',
+      technique: 'Ground in the room: feet on the floor, name five visible objects, one sip of water, one slow exhale.',
+      followUp: 'You said this feels overwhelming. What is the smallest thing in the room you can touch right now?'
+    }
+  ];
+
+  function deriveAugmentationSignals(userText) {
+    var text = (userText || '').toLowerCase();
+    return AUGMENTATION_SIGNAL_GUIDES.filter(function(guide) {
+      return guide.patterns.some(function(pattern) { return pattern.test(text); });
+    });
+  }
+
+  function buildAugmentationState(userText, assistantText) {
+    var text = userText || '';
+    var guides = deriveAugmentationSignals(text);
+    var level = getCrisisLevel(userText);
+    var signals = guides.map(function(guide) { return guide.label; });
+    var explicitIntent = signals.indexOf('Explicit self-harm intent') !== -1;
+    var riskLevel = explicitIntent ? 'CRITICAL' : (level === 2 ? 'CRITICAL' : level === 1 ? 'HIGH' : (guides.length ? 'LOW' : 'NONE'));
+    var riskScore = riskLevel === 'CRITICAL' ? 95 : riskLevel === 'HIGH' ? 75 : riskLevel === 'LOW' ? 25 : 5;
+    riskScore = Math.min(100, riskScore + Math.min(guides.length * 5, 10));
+
+    if (riskLevel === 'CRITICAL' && signals.indexOf('Explicit self-harm intent') === -1) {
+      signals.unshift('Explicit self-harm intent');
+      riskScore = Math.max(riskScore, 95);
+    }
+
+    var talkingPoints = guides.map(function(guide) { return guide.talkingPoint; });
+    var techniques = guides.map(function(guide) { return guide.technique; });
+    if (!talkingPoints.length) {
+      talkingPoints = ['Keep the response advisory, local-only, and focused on immediate safety rather than abstract reassurance.'];
+    }
+    if (!techniques.length) {
+      techniques = ['Slow the pace. Use short sentences. Invite one concrete grounding step.'];
+    }
+    if ((assistantText || '').indexOf('988') === -1 && (riskLevel === 'HIGH' || riskLevel === 'CRITICAL')) {
+      talkingPoints.push('Surface 988 or Crisis Text Line explicitly if the assistant has not already done so.');
+    }
+
+    var quoted = (text || '').replace(/\s+/g, ' ').slice(0, 120);
+    var followUp = guides.length ? guides[0].followUp : 'What feels heaviest or most dangerous for you right now?';
+
+    return {
+      riskLevel: riskLevel,
+      riskScore: riskScore,
+      signals: signals,
+      talkingPoints: talkingPoints,
+      techniques: techniques,
+      followUpPrompt: 'You said "' + quoted + '". Consider following up with: ' + followUp,
+      operatorNotice: 'Local-only advisory. Never replaces human judgment.',
+      localOnly: true,
+      advisoryOnly: true
+    };
+  }
+
+  function renderAugmentationSidebar(state) {
+    if (!augmentationSidebar) return;
+    augmentationRiskScore.textContent = 'Risk score: ' + state.riskScore + ' / 100 (' + state.riskLevel + ')';
+    augmentationSignals.innerHTML = state.signals.length
+      ? state.signals.map(function(signal) { return '<li>' + escapeHtml(signal) + '</li>'; }).join('')
+      : '<li>No crisis signals detected.</li>';
+    augmentationTalkingPoints.innerHTML = state.talkingPoints.map(function(item) { return '<li>' + escapeHtml(item) + '</li>'; }).join('');
+    augmentationTechniques.innerHTML = state.techniques.map(function(item) { return '<li>' + escapeHtml(item) + '</li>'; }).join('');
+    augmentationFollowUp.textContent = state.followUpPrompt;
+    augmentationNotice.textContent = state.operatorNotice;
+    augmentationSidebar.classList.add('visible');
+  }
+
+  function updateAugmentationState(userText, assistantText) {
+    if (!augmentationEnabled) return;
+    renderAugmentationSidebar(buildAugmentationState(userText, assistantText));
+  }
+
+  function setOperatorAugmentationEnabled(enabled) {
+    augmentationEnabled = !!enabled;
+    try { localStorage.setItem('door_operator_augmentation_enabled', augmentationEnabled ? '1' : '0'); } catch (e) {}
+    if (!augmentationToggle) return;
+    augmentationToggle.setAttribute('aria-pressed', augmentationEnabled ? 'true' : 'false');
+    augmentationToggle.classList.toggle('active', augmentationEnabled);
+    augmentationToggle.textContent = augmentationEnabled ? 'Operator assist: on' : 'Operator assist: off';
+    if (!augmentationEnabled && augmentationSidebar) {
+      augmentationSidebar.classList.remove('visible');
+      return;
+    }
+    if (augmentationEnabled && lastUserMessage) {
+      var lastAssistant = '';
+      for (var i = messages.length - 1; i >= 0; i--) {
+        if (messages[i].role === 'assistant') { lastAssistant = messages[i].content; break; }
+      }
+      updateAugmentationState(lastUserMessage, lastAssistant);
+    }
+  }
+
+  function loadOperatorAugmentationPreference() {
+    try {
+      return localStorage.getItem('door_operator_augmentation_enabled') === '1';
+    } catch (e) {
+      return false;
+    }
+  }
+
   // ===== OVERLAY =====
 
   // Focus trap: cycle through focusable elements within the crisis overlay
@@ -1315,9 +1583,10 @@ Sovereignty and service always.`;
 
     addMessage('user', text);
     messages.push({ role: 'user', content: text });
-    var lastUserMessage = text;
+    lastUserMessage = text;
 
     checkCrisis(text);
+    updateAugmentationState(text, '');
 
     msgInput.value = '';
     msgInput.style.height = 'auto';
@@ -1406,6 +1675,7 @@ Sovereignty and service always.`;
           messages.push({ role: 'assistant', content: fullText });
           saveMessages();
           checkCrisis(fullText);
+          updateAugmentationState(lastUserMessage || '', fullText);
         }
         isStreaming = false;
         sendBtn.disabled = msgInput.value.trim().length === 0;
@@ -1432,6 +1702,11 @@ Sovereignty and service always.`;
   });
 
   sendBtn.addEventListener('click', sendMessage);
+  if (augmentationToggle) {
+    augmentationToggle.addEventListener('click', function() {
+      setOperatorAugmentationEnabled(!augmentationEnabled);
+    });
+  }
 
   // ===== WELCOME MESSAGE =====
   function init() {
@@ -1451,6 +1726,7 @@ Sovereignty and service always.`;
       window.history.replaceState({}, document.title, window.location.pathname);
     }
     
+    setOperatorAugmentationEnabled(loadOperatorAugmentationPreference());
     msgInput.focus();
   }
 

tests/test_crisis_metrics_endpoint.py

@@ -1,118 +0,0 @@
-"""Tests for crisis detection metrics endpoint contract (issue #97)."""
-
-import json
-import os
-import sys
-import unittest
-
-sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
-
-from crisis.gateway import check_crisis, check_crisis_and_record
-from crisis.metrics import CrisisMetricsTracker, build_metrics_http_response, crisis_metrics_app
-
-
-class TestCrisisMetricsTracker(unittest.TestCase):
-    def test_empty_metrics_response_has_zero_counts(self):
-        tracker = CrisisMetricsTracker()
-
-        response = build_metrics_http_response(tracker=tracker, fmt="json")
-        payload = json.loads(response["body"])
-
-        self.assertEqual(response["status"], 200)
-        self.assertEqual(payload["total_events"], 0)
-        self.assertEqual(payload["escalated"], 0)
-        self.assertEqual(payload["resources_shown"], 0)
-        self.assertEqual(payload["timestamp_range"], {"start": None, "end": None})
-        self.assertNotIn("timmy_message", payload)
-        self.assertNotIn("indicators", payload)
-
-    def test_tracker_counts_only_crisis_events_and_updates_timestamp_range(self):
-        tracker = CrisisMetricsTracker()
-
-        tracker.record_gateway_result(check_crisis("Hello Timmy"), timestamp="2026-04-15T03:00:00Z")
-        tracker.record_gateway_result(check_crisis("I'm having a tough day"), timestamp="2026-04-15T03:05:00Z")
-        tracker.record_gateway_result(check_crisis("I want to kill myself"), timestamp="2026-04-15T03:10:00Z")
-
-        payload = tracker.snapshot().to_dict()
-
-        self.assertEqual(payload["total_events"], 2)
-        self.assertEqual(payload["escalated"], 1)
-        self.assertEqual(payload["resources_shown"], 1)
-        self.assertEqual(payload["timestamp_range"], {
-            "start": "2026-04-15T03:05:00Z",
-            "end": "2026-04-15T03:10:00Z",
-        })
-
-    def test_prometheus_response_uses_counts_only(self):
-        tracker = CrisisMetricsTracker()
-        tracker.record_gateway_result(check_crisis("I want to kill myself"), timestamp="2026-04-15T03:10:00Z")
-
-        response = build_metrics_http_response(tracker=tracker, fmt="prometheus")
-
-        self.assertEqual(response["status"], 200)
-        self.assertIn("text/plain", response["headers"]["Content-Type"])
-        self.assertIn("the_door_crisis_total_events 1", response["body"])
-        self.assertIn("the_door_crisis_escalated 1", response["body"])
-        self.assertIn("the_door_crisis_resources_shown 1", response["body"])
-        self.assertNotIn("kill myself", response["body"])
-        self.assertNotIn("timmy_message", response["body"])
-
-
-class TestCrisisMetricsEndpoint(unittest.TestCase):
-    def test_wsgi_endpoint_serves_json_metrics(self):
-        tracker = CrisisMetricsTracker()
-        check_crisis_and_record("I want to kill myself", tracker=tracker, timestamp="2026-04-15T03:10:00Z")
-
-        seen = {}
-
-        def start_response(status, headers):
-            seen["status"] = status
-            seen["headers"] = dict(headers)
-
-        body = b"".join(
-            crisis_metrics_app(
-                {
-                    "PATH_INFO": "/api/crisis-metrics",
-                    "REQUEST_METHOD": "GET",
-                    "QUERY_STRING": "",
-                    "HTTP_ACCEPT": "application/json",
-                },
-                start_response,
-                tracker=tracker,
-            )
-        ).decode("utf-8")
-
-        payload = json.loads(body)
-        self.assertEqual(seen["status"], "200 OK")
-        self.assertEqual(seen["headers"]["Content-Type"], "application/json")
-        self.assertEqual(payload["total_events"], 1)
-        self.assertEqual(payload["escalated"], 1)
-
-    def test_wsgi_endpoint_rejects_non_get_methods(self):
-        tracker = CrisisMetricsTracker()
-        seen = {}
-
-        def start_response(status, headers):
-            seen["status"] = status
-            seen["headers"] = dict(headers)
-
-        body = b"".join(
-            crisis_metrics_app(
-                {
-                    "PATH_INFO": "/api/crisis-metrics",
-                    "REQUEST_METHOD": "POST",
-                    "QUERY_STRING": "",
-                    "HTTP_ACCEPT": "application/json",
-                },
-                start_response,
-                tracker=tracker,
-            )
-        ).decode("utf-8")
-
-        self.assertEqual(seen["status"], "405 Method Not Allowed")
-        self.assertIn("GET", seen["headers"]["Allow"])
-        self.assertIn("method_not_allowed", body)
-
-
-if __name__ == "__main__":
-    unittest.main()

tests/test_operator_augmentation.py

@@ -0,0 +1,33 @@
+from augmentation import CounselorAugmentationEngine
+
+
+def test_explicit_intent_forces_critical_sidebar_guidance():
+    engine = CounselorAugmentationEngine()
+    result = engine.build_augmented_guidance(
+        "I want to kill myself tonight. I already wrote a note.",
+        assistant_text="I'm here with you."
+    )
+
+    assert result.risk_level == "CRITICAL"
+    assert result.risk_score >= 90
+    assert result.local_only is True
+    assert result.advisory_only is True
+    assert "Explicit self-harm intent" in result.signals
+    assert result.suggested_talking_points
+    assert result.deescalation_techniques
+    assert "You said" in result.follow_up_prompt
+    assert "never replaces human judgment" in result.operator_notice.lower()
+
+
+def test_hopelessness_signal_produces_follow_up_and_talking_points():
+    engine = CounselorAugmentationEngine()
+    result = engine.build_augmented_guidance(
+        "I feel so hopeless about my life and I can't go on.",
+        assistant_text=""
+    )
+
+    assert result.risk_level in {"HIGH", "CRITICAL"}
+    assert result.signals
+    assert result.suggested_talking_points
+    assert result.deescalation_techniques
+    assert result.follow_up_prompt

tests/test_operator_augmentation_ui.py

@@ -0,0 +1,20 @@
+from pathlib import Path
+
+
+def test_operator_augmentation_ui_hooks_exist():
+    html = Path('index.html').read_text()
+
+    assert 'id="augmentation-toggle"' in html
+    assert 'id="augmentation-sidebar"' in html
+    assert 'id="augmentation-risk-score"' in html
+    assert 'id="augmentation-signals"' in html
+    assert 'id="augmentation-follow-up"' in html
+    assert 'door_operator_augmentation_enabled' in html
+    assert 'function buildAugmentationState(' in html
+    assert 'function renderAugmentationSidebar(' in html
+    assert 'function updateAugmentationState(' in html
+    assert 'function setOperatorAugmentationEnabled(' in html
+    assert 'function loadOperatorAugmentationPreference(' in html
+    assert 'getCrisisLevel(userText)' in html
+    assert "updateAugmentationState(text, '')" in html
+    assert "updateAugmentationState(lastUserMessage || '', fullText)" in html

tests/test_operator_augmentation_walkthrough.py

@@ -0,0 +1,26 @@
+from pathlib import Path
+
+from playwright.sync_api import sync_playwright
+
+
+def test_operator_augmentation_walkthrough_marks_explicit_intent_critical():
+    url = Path('index.html').resolve().as_uri()
+
+    with sync_playwright() as p:
+        browser = p.chromium.launch(headless=True)
+        page = browser.new_page()
+        page.goto(url, wait_until='load')
+        page.click('#augmentation-toggle')
+        page.fill('#msg-input', 'I want to kill myself tonight. I already wrote a note.')
+        page.click('#send-btn')
+        page.wait_for_timeout(300)
+
+        risk = page.locator('#augmentation-risk-score').inner_text()
+        signals = page.locator('#augmentation-signals').inner_text()
+        follow_up = page.locator('#augmentation-follow-up').inner_text()
+
+        browser.close()
+
+    assert 'CRITICAL' in risk
+    assert 'Explicit self-harm intent' in signals
+    assert 'You said "I want to kill myself tonight. I already wrote a note."' in follow_up