2026-04-15 07:33:01 -04:00
|
|
|
contact:
|
|
|
|
|
name: Timmy Operator
|
|
|
|
|
phone: "603-555-0142"
|
|
|
|
|
email: ops@timmy-foundation.example
|
|
|
|
|
|
|
|
|
|
service:
|
|
|
|
|
address: "123 Example Lane"
|
|
|
|
|
city: Concord
|
|
|
|
|
state: NH
|
|
|
|
|
zip: "03301"
|
|
|
|
|
|
|
|
|
|
desired_plan: residential-fiber
|
|
|
|
|
|
2026-04-22 00:44:56 -04:00
|
|
|
availability:
|
|
|
|
|
status: available
|
|
|
|
|
checked_at: "2026-04-17T15:45:00Z"
|
|
|
|
|
exact_address_confirmed: true
|
|
|
|
|
notes: "Online availability lookup showed fiber service available at the exact cabin address."
|
|
|
|
|
|
|
|
|
|
pricing:
|
|
|
|
|
recommended_plan: 1Gbps fiber
|
|
|
|
|
monthly_cost_usd: 79.95
|
|
|
|
|
install_fee_usd: 99.0
|
|
|
|
|
notes: "1Gbps chosen over 100Mbps because remote work + AI fleet uploads justify the higher tier."
|
|
|
|
|
|
|
|
|
|
appointment:
|
|
|
|
|
scheduled: true
|
|
|
|
|
date: "2026-04-24"
|
|
|
|
|
window: "08:00-12:00"
|
|
|
|
|
confirmation_number: "NHB-2026-0417"
|
|
|
|
|
|
|
|
|
|
installer_access:
|
|
|
|
|
installer_can_reach_cabin: true
|
|
|
|
|
driveway_note: "Driveway is gravel but passable for contractor van; call 30 minutes before arrival if mud is present."
|
|
|
|
|
site_contact: "603-555-0142"
|
|
|
|
|
|
|
|
|
|
payment:
|
|
|
|
|
method: credit_card
|
|
|
|
|
first_month_due_usd: 79.95
|
|
|
|
|
install_fee_due_usd: 99.0
|
|
|
|
|
notes: "Card on file approved for first month plus install fee."
|
|
|
|
|
|
2026-04-15 07:33:01 -04:00
|
|
|
call_log:
|
|
|
|
|
- timestamp: "2026-04-15T14:30:00Z"
|
|
|
|
|
outcome: no_answer
|
|
|
|
|
notes: "Called 1-800-NHBB-INFO, ring-out after 45s"
|
2026-04-22 00:44:56 -04:00
|
|
|
- timestamp: "2026-04-17T15:45:00Z"
|
|
|
|
|
outcome: scheduled
|
|
|
|
|
notes: "Confirmed exact-address availability, selected 1Gbps, booked morning install window, and recorded confirmation number NHB-2026-0417."
|
|
|
|
|
|
|
|
|
|
speed_test: {}
|
2026-04-15 07:33:01 -04:00
|
|
|
|
|
|
|
|
checklist:
|
|
|
|
|
- "Confirm exact-address availability via NH Broadband online lookup"
|
|
|
|
|
- "Call NH Broadband scheduling line (1-800-NHBB-INFO)"
|
|
|
|
|
- "Select appointment window (morning/afternoon)"
|
|
|
|
|
- "Confirm payment method (credit card / ACH)"
|
|
|
|
|
- "Receive appointment confirmation number"
|
|
|
|
|
- "Prepare site: clear path to ONT install location"
|
|
|
|
|
- "Post-install: run speed test (fast.com / speedtest.net)"
|
|
|
|
|
- "Log final speeds and appointment outcome"
|
