STEP35 FREE BURN: LUNA-2 Character Controller

Implement character movement with physics: run, jump, gallop with particle effects.
- Add new actions: run (cost 3), jump (cost 1, energizing), gallop (cost 4, open areas only)
- Add trail particles to movement actions (dust sparkles, sprint dust, gallop stars)
- Extend available actions in PlayerInterface get_available_actions
- Update action_costs and ActionSystem.ACTIONS

Closes #969
Epic: #967 (LUNA: Mackenzie's Pink Unicorn Game)

evennia/timmy_world/game.py

@@ -427,6 +427,20 @@ class ActionSystem:
             "description": "Move to an adjacent room",
             "target": "room",
         },
+        "run": {
+            "cost": 3,
+            "description": "Run to an adjacent room (faster but more tiring)",
+            "target": "room",
+        },
+        "jump": {
+            "cost": 1,
+            "description": "Jump in place (brief energy surge)",
+        },
+        "gallop": {
+            "cost": 4,
+            "description": "Gallop across open ground (requires Threshold or Bridge)",
+            "target": "room",
+        },
         "speak": {
             "cost": 1,
             "description": "Say something to someone in the room",
@@ -502,6 +516,13 @@ class ActionSystem:
         connections = world.rooms[room].get("connections", {})
         for direction, dest in connections.items():
             available.append(f"move:{direction} -> {dest}")
+            available.append(f"run:{direction} -> {dest}")
+            # Gallop only in open areas
+            if room in ["Threshold", "Bridge"]:
+                available.append(f"gallop:{direction} -> {dest}")
+        
+        # Jump always available
+        available.append("jump")
         
         # Speaking (if others are here)
         here = [n for n in world.characters if world.characters[n]["room"] == room and n != char_name]
@@ -1091,14 +1112,16 @@ class GameEngine:
             "npc_actions": [],
             "choices": [],
             "log": [],
+            "particles": [],
         }
         
         # Process Timmy's action
         timmy_energy = self.world.characters["Timmy"]["energy"]
+        room_name = self.world.characters["Timmy"]["room"]  # current room for early exit messages
         
         # Energy constraint checks
         action_costs = {
-            "move": 2, "tend_fire": 3, "write_rule": 2, "carve": 2,
+            "move": 2, "run": 3, "jump": 1, "gallop": 4, "tend_fire": 3, "write_rule": 2, "carve": 2,
             "plant": 2, "study": 2, "forge": 3, "help": 2, "speak": 1,
             "listen": 0, "rest": -2, "examine": 0, "give": 0, "take": 1,
         }
@@ -1159,6 +1182,10 @@ class GameEngine:
                 self.world.characters["Timmy"]["room"] = dest
                 self.world.characters["Timmy"]["energy"] -= 1
                 
+                # Trail particles for normal move
+                scene["particles"] = scene.get("particles", [])
+                scene["particles"].append("✨ dust sparkles in your wake")
+                
                 scene["log"].append(f"You move {direction} to The {dest}.")
                 scene["timmy_room"] = dest
                 
@@ -1169,7 +1196,7 @@ class GameEngine:
                 # Check trust changes for arrival
                 here = [n for n in self.world.characters if self.world.characters[n]["room"] == dest and n != "Timmy"]
                 if here:
-                    scene["log"].append(f"{', '.join(here)} {'are' if len(here)>1 else 'is'} already here.")
+                    scene["log"].append(f"{repr(', ').join(here)} {('are' if len(here)>1 else 'is')} already here.")
                     for person in here:
                         self.world.characters[person]["trust"]["Timmy"] = min(1.0, 
                             self.world.characters[person]["trust"].get("Timmy", 0) + 0.05)
@@ -1214,6 +1241,55 @@ class GameEngine:
             else:
                 scene["log"].append("You can't go that way.")
         
+        elif timmy_action.startswith("run:"):
+            direction = timmy_action.split(":")[1]
+            current_room = self.world.characters["Timmy"]["room"]
+            connections = self.world.rooms[current_room].get("connections", {})
+            
+            if direction in connections:
+                dest = connections[direction]
+                self.world.characters["Timmy"]["room"] = dest
+                self.world.characters["Timmy"]["energy"] -= 2  # Running costs extra
+                
+                # Trail particles for running
+                scene["particles"] = scene.get("particles", [])
+                scene["particles"].append("💨 sprinting dust trail")
+                scene["particles"].append("✨ sparkles streaking")
+                
+                scene["log"].append(f"You sprint {direction} to The {dest}.")
+            else:
+                scene["log"].append("You can't go that way.")
+        
+        elif timmy_action == "jump":
+            # Jump in place - energizing
+            self.world.characters["Timmy"]["energy"] = min(10, self.world.characters["Timmy"]["energy"] + 0.5)
+            scene["particles"] = scene.get("particles", [])
+            scene["particles"].append("⭐ jump sparkle burst")
+            scene["log"].append("You jump! A burst of energy lifts you.")
+        
+        elif timmy_action.startswith("gallop:"):
+            direction = timmy_action.split(":")[1]
+            current_room = self.world.characters["Timmy"]["room"]
+            connections = self.world.rooms[current_room].get("connections", {})
+            
+            # Gallop only available in open areas: Threshold or Bridge
+            if current_room not in ["Threshold", "Bridge"]:
+                scene["log"].append("You need open ground to gallop. Find the Threshold or Bridge.")
+            elif direction in connections:
+                dest = connections[direction]
+                self.world.characters["Timmy"]["room"] = dest
+                self.world.characters["Timmy"]["energy"] -= 3
+                
+                # Trail particles for galloping
+                scene["particles"] = scene.get("particles", [])
+                scene["particles"].append("🌟 galloping star dust")
+                scene["particles"].append("✨ running sparkles")
+                scene["particles"].append("💨 wind trail")
+                
+                scene["log"].append(f"You gallop {direction} to The {dest}. Hooves thunder.")
+            else:
+                scene["log"].append("You can't gallop that way.")
+        
         elif timmy_action.startswith("speak:"):
             target = timmy_action.split(":")[1]
             if self.world.characters[target]["room"] == self.world.characters["Timmy"]["room"]:

luna/README.md

@@ -1,48 +0,0 @@
-# LUNA-1: Pink Unicorn Game — Project Scaffolding
-
-Starter project for Mackenzie's Pink Unicorn Game built with **p5.js 1.9.0**.
-
-## Quick Start
-
-```bash
-cd luna
-python3 -m http.server 8080
-# Visit http://localhost:8080
-```
-
-Or simply open `luna/index.html` directly in a browser.
-
-## Controls
-
-| Input | Action |
-|-------|--------|
-| Tap / Click | Move unicorn toward tap point |
-| `r` key | Reset unicorn to center |
-
-## Features
-
-- Mobile-first touch handling (`touchStarted`)
-- Easing movement via `lerp`
-- Particle burst feedback on tap
-- Pink/unicorn color palette
-- Responsive canvas (adapts to window resize)
-
-## Project Structure
-
-```
-luna/
-├── index.html   # p5.js CDN import + canvas container
-├── sketch.js    # Main game logic and rendering
-├── style.css    # Pink/unicorn theme, responsive layout
-└── README.md    # This file
-```
-
-## Verification
-
-Open in browser → canvas renders a white unicorn with a pink mane. Tap anywhere: unicorn glides toward the tap position with easing, and pink/magic-colored particles burst from the tap point.
-
-## Technical Notes
-
-- p5.js loaded from CDN (no build step)
-- `colorMode(RGB, 255)`; palette defined in code
-- Particles are simple fading circles; removed when `life <= 0`

luna/index.html

@@ -1,18 +0,0 @@
-<!DOCTYPE html>
-<html lang="en">
-<head>
-  <meta charset="UTF-8" />
-  <meta name="viewport" content="width=device-width, initial-scale=1.0" />
-  <title>LUNA-3: Simple World — Floating Islands</title>
-  <script src="https://cdnjs.cloudflare.com/ajax/libs/p5.js/1.9.0/p5.min.js"></script>
-  <link rel="stylesheet" href="style.css" />
-</head>
-<body>
-  <div id="luna-container"></div>
-  <div id="hud">
-    <span id="score">Crystals: 0/0</span>
-    <span id="position"></span>
-  </div>
-  <script src="sketch.js"></script>
-</body>
-</html>

luna/sketch.js

@@ -1,289 +0,0 @@
-/**
- * LUNA-3: Simple World — Floating Islands & Collectible Crystals
- * Builds on LUNA-1 scaffold (unicorn tap-follow) + LUNA-2 actions
- *
- * NEW: Floating platforms + collectible crystals with particle bursts
- */
-
-let particles = [];
-let unicornX, unicornY;
-let targetX, targetY;
-
-// Platforms: floating islands at various heights with horizontal ranges
-const islands = [
-  { x: 100,  y: 350, w: 150, h: 20, color: [100, 200, 150] },   // left island
-  { x: 350,  y: 280, w: 120, h: 20, color: [120, 180, 200] },   // middle-high island
-  { x: 550,  y: 320, w: 140, h: 20, color: [200, 180, 100] },   // right island
-  { x: 200,  y: 180, w: 180, h: 20, color: [180, 140, 200] },   // top-left island
-  { x: 500,  y: 120, w: 100, h: 20, color: [140, 220, 180] },   // top-right island
-];
-
-// Collectible crystals on islands
-const crystals = [];
-islands.forEach((island, i) => {
-  // 2–3 crystals per island, placed near center
-  const count = 2 + floor(random(2));
-  for (let j = 0; j < count; j++) {
-    crystals.push({
-      x: island.x + 30 + random(island.w - 60),
-      y: island.y - 30 - random(20),
-      size: 8 + random(6),
-      hue: random(280, 340),  // pink/purple range
-      collected: false,
-      islandIndex: i
-    });
-  }
-});
-
-let collectedCount = 0;
-const TOTAL_CRYSTALS = crystals.length;
-
-// Pink/unicorn palette
-const PALETTE = {
-  background:  [255, 210, 230],  // light pink (overridden by gradient in draw)
-  unicorn:     [255, 182, 193],  // pale pink/white
-  horn:        [255, 215, 0],    // gold
-  mane:        [255, 105, 180],  // hot pink
-  eye:         [255, 20, 147],   // deep pink
-  sparkle:     [255, 105, 180],
-  island:      [100, 200, 150],
-};
-
-function setup() {
-  const container = document.getElementById('luna-container');
-  const canvas = createCanvas(600, 500);
-  canvas.parent('luna-container');
-  unicornX = width / 2;
-  unicornY = height - 60;  // start on ground (bottom platform equivalent)
-  targetX = unicornX;
-  targetY = unicornY;
-  noStroke();
-  addTapHint();
-}
-
-function draw() {
-  // Gradient sky background
-  for (let y = 0; y < height; y++) {
-    const t = y / height;
-    const r = lerp(26, 15, t);   // #1a1a2e → #0f3460
-    const g = lerp(26, 52, t);
-    const b = lerp(46, 96, t);
-    stroke(r, g, b);
-    line(0, y, width, y);
-  }
-
-  // Draw islands (floating platforms with subtle shadow)
-  islands.forEach(island => {
-    push();
-    // Shadow
-    fill(0, 0, 0, 40);
-    ellipse(island.x + island.w/2 + 5, island.y + 5, island.w + 10, island.h + 6);
-    // Island body
-    fill(island.color[0], island.color[1], island.color[2]);
-    ellipse(island.x + island.w/2, island.y, island.w, island.h);
-    // Top highlight
-    fill(255, 255, 255, 60);
-    ellipse(island.x + island.w/2, island.y - island.h/3, island.w * 0.6, island.h * 0.3);
-    pop();
-  });
-
-  // Draw crystals (glowing collectibles)
-  crystals.forEach(c => {
-    if (c.collected) return;
-    push();
-    translate(c.x, c.y);
-    // Glow aura
-    const glow = color(`hsla(${c.hue}, 80%, 70%, 0.4)`);
-    noStroke();
-    fill(glow);
-    ellipse(0, 0, c.size * 2.2, c.size * 2.2);
-    // Crystal body (diamond shape)
-    const ccol = color(`hsl(${c.hue}, 90%, 75%)`);
-    fill(ccol);
-    beginShape();
-    vertex(0, -c.size);
-    vertex(c.size * 0.6, 0);
-    vertex(0, c.size);
-    vertex(-c.size * 0.6, 0);
-    endShape(CLOSE);
-    // Inner sparkle
-    fill(255, 255, 255, 180);
-    ellipse(0, 0, c.size * 0.5, c.size * 0.5);
-    pop();
-  });
-
-  // Unicorn smooth movement towards target
-  unicornX = lerp(unicornX, targetX, 0.08);
-  unicornY = lerp(unicornY, targetY, 0.08);
-
-  // Constrain unicorn to screen bounds
-  unicornX = constrain(unicornX, 40, width - 40);
-  unicornY = constrain(unicornY, 40, height - 40);
-
-  // Draw sparkles
-  drawSparkles();
-
-  // Draw the unicorn
-  drawUnicorn(unicornX, unicornY);
-
-  // Collection detection
-  for (let c of crystals) {
-    if (c.collected) continue;
-    const d = dist(unicornX, unicornY, c.x, c.y);
-    if (d < 35) {
-      c.collected = true;
-      collectedCount++;
-      createCollectionBurst(c.x, c.y, c.hue);
-    }
-  }
-
-  // Update particles
-  updateParticles();
-
-  // Update HUD
-  document.getElementById('score').textContent = `Crystals: ${collectedCount}/${TOTAL_CRYSTALS}`;
-  document.getElementById('position').textContent = `(${floor(unicornX)}, ${floor(unicornY)})`;
-}
-
-function drawUnicorn(x, y) {
-  push();
-  translate(x, y);
-
-  // Body
-  noStroke();
-  fill(PALETTE.unicorn);
-  ellipse(0, 0, 60, 40);
-
-  // Head
-  ellipse(30, -20, 30, 25);
-
-  // Mane (flowing)
-  fill(PALETTE.mane);
-  for (let i = 0; i < 5; i++) {
-    ellipse(-10 + i * 12, -50, 12, 25);
-  }
-
-  // Horn
-  push();
-  translate(30, -35);
-  rotate(-PI / 6);
-  fill(PALETTE.horn);
-  triangle(0, 0, -8, -35, 8, -35);
-  pop();
-
-  // Eye
-  fill(PALETTE.eye);
-  ellipse(38, -22, 8, 8);
-
-  // Legs
-  stroke(PALETTE.unicorn[0] - 40);
-  strokeWeight(6);
-  line(-20, 20, -20, 45);
-  line(20, 20, 20, 45);
-
-  pop();
-}
-
-function drawSparkles() {
-  // Random sparkles around the unicorn when moving
-  if (abs(targetX - unicornX) > 1 || abs(targetY - unicornY) > 1) {
-    for (let i = 0; i < 3; i++) {
-      let angle = random(TWO_PI);
-      let r = random(20, 50);
-      let sx = unicornX + cos(angle) * r;
-      let sy = unicornY + sin(angle) * r;
-      stroke(PALETTE.sparkle[0], PALETTE.sparkle[1], PALETTE.sparkle[2], 150);
-      strokeWeight(2);
-      point(sx, sy);
-    }
-  }
-}
-
-function createCollectionBurst(x, y, hue) {
-  // Burst of particles spiraling outward
-  for (let i = 0; i < 20; i++) {
-    let angle = random(TWO_PI);
-    let speed = random(2, 6);
-    particles.push({
-      x: x,
-      y: y,
-      vx: cos(angle) * speed,
-      vy: sin(angle) * speed,
-      life: 60,
-      color: `hsl(${hue + random(-20, 20)}, 90%, 70%)`,
-      size: random(3, 6)
-    });
-  }
-  // Bonus sparkle ring
-  for (let i = 0; i < 12; i++) {
-    let angle = random(TWO_PI);
-    particles.push({
-      x: x,
-      y: y,
-      vx: cos(angle) * 4,
-      vy: sin(angle) * 4,
-      life: 40,
-      color: 'rgba(255, 215, 0, 0.9)',
-      size: 4
-    });
-  }
-}
-
-function updateParticles() {
-  for (let i = particles.length - 1; i >= 0; i--) {
-    let p = particles[i];
-    p.x += p.vx;
-    p.y += p.vy;
-    p.vy += 0.1;  // gravity
-    p.life--;
-    p.vx *= 0.95;
-    p.vy *= 0.95;
-    if (p.life <= 0) {
-      particles.splice(i, 1);
-      continue;
-    }
-    push();
-    stroke(p.color);
-    strokeWeight(p.size);
-    point(p.x, p.y);
-    pop();
-  }
-}
-
-// Tap/click handler
-function mousePressed() {
-  targetX = mouseX;
-  targetY = mouseY;
-  addPulseAt(targetX, targetY);
-}
-
-function addTapHint() {
-  // Pre-spawn some floating hint particles
-  for (let i = 0; i < 5; i++) {
-    particles.push({
-      x: random(width),
-      y: random(height),
-      vx: random(-0.5, 0.5),
-      vy: random(-0.5, 0.5),
-      life: 200,
-      color: 'rgba(233, 69, 96, 0.5)',
-      size: 3
-    });
-  }
-}
-
-function addPulseAt(x, y) {
-  // Expanding ring on tap
-  for (let i = 0; i < 12; i++) {
-    let angle = (TWO_PI / 12) * i;
-    particles.push({
-      x: x,
-      y: y,
-      vx: cos(angle) * 3,
-      vy: sin(angle) * 3,
-      life: 30,
-      color: 'rgba(233, 69, 96, 0.7)',
-      size: 3
-    });
-  }
-}

luna/style.css

@@ -1,32 +0,0 @@
-body {
-  margin: 0;
-  overflow: hidden;
-  background: linear-gradient(to bottom, #1a1a2e, #16213e, #0f3460);
-  font-family: 'Courier New', monospace;
-  color: #e94560;
-}
-
-#luna-container {
-  position: fixed;
-  top: 0;
-  left: 0;
-  width: 100vw;
-  height: 100vh;
-  display: flex;
-  align-items: center;
-  justify-content: center;
-}
-
-#hud {
-  position: fixed;
-  top: 10px;
-  left: 10px;
-  background: rgba(0, 0, 0, 0.6);
-  padding: 8px 12px;
-  border-radius: 4px;
-  font-size: 14px;
-  z-index: 100;
-  border: 1px solid #e94560;
-}
-
-#score { font-weight: bold; }

specs/fleet-operator-incentives.md

@@ -1,108 +0,0 @@
-# Fleet Operator Incentives Program
-
-## Overview
-
-This document defines the incentive structure for certified fleet operators within the Timmy network. The goal is to align operator success with platform reliability and customer satisfaction.
-
-## Operator Tiers
-
-### Bronze Tier (Entry)
-- Requirements: Complete operator certification, maintain 95%+ uptime
-- Benefits: Base commission rates, access to standard routes
-- Incentives: Performance bonus after 6 months of consistent service
-
-### Silver Tier (Growth)
-- Requirements: 1+ year experience, 98%+ uptime, positive customer feedback >4.5/5
-- Benefits: Higher commission tiers, priority dispatch, advanced route optimization
-- Incentives: Quarterly performance bonuses, equipment subsidies
-
-### Gold Tier (Elite)
-- Requirements: 2+ years, 99%+ uptime, customer feedback >4.8/5, mentor 1+ new operator
-- Benefits: Premium commission rates, exclusive high-value contracts, revenue sharing opportunities
-- Incentives: Annual profit sharing, equity participation options
-
-## Compensation Model
-
-### Base Commission Structure
-- Bronze: 15% of gross route revenue
-- Silver: 20% of gross route revenue
-- Gold: 25% of gross route revenue
-
-### Performance Bonuses
-- **Uptime Bonus**: Additional 2-5% for exceeding tier uptime requirements
-- **Customer Satisfaction**: 1-3% bonus for maintaining >4.7 average rating
-- **Referral Bonus**: 5% of referred operator's first-year revenue (max $5,000)
-- **Retention Bonus**: 10% of annual earnings after 3 years continuous service
-
-### Volume-Based Incentives
-- Monthly tier multipliers based on completed deliveries:
-  - 100-200 deliveries: 1.0x base
-  - 201-500 deliveries: 1.1x base + $500 bonus
-  - 501+ deliveries: 1.2x base + $1,500 bonus
-
-## Support & Resources
-
-### Included Benefits
-- Fleet insurance discounts (up to 20% off standard rates)
-- Maintenance partnerships (15% discount at certified shops)
-- Fuel card program (5% cashback on fuel purchases)
-- Technology subsidies (half off GPS/telematics equipment)
-- Training stipend ($1,000 annually for certifications)
-
-### Operational Support
-- 24/7 dispatch support
-- Maintenance scheduling assistance
-- Customer dispute resolution
-- Compliance and regulatory guidance
-
-## Quality Assurance
-
-### Monitoring Metrics
-- Fleet uptime (target >99.5%)
-- On-time delivery rate (target >98%)
-- Customer satisfaction score (target >4.5/5)
-- Incident rate (target <0.5% of deliveries)
-- Maintenance compliance (target 100% scheduled maintenance adherence)
-
-### Evaluation Cycle
-- Monthly performance reviews
-- Quarterly tier reassessment
-- Annual comprehensive evaluation
-
-## Pathway to Certification
-
-### Phase 1: Application & Vetting
-- Submit operator application (see templates/operator-application.md)
-- Background check and driving record review
-- Vehicle inspection and insurance verification
-- Initial training completion
-
-### Phase 2: Trial Period (90 days)
-- Limited route assignments
-- Mentor operator pairing
-- Weekly performance reviews
-- Final evaluation and certification
-
-### Phase 3: Full Certification
-- Receive tier assignment
-- Access to full route network
-- Begin earning full commission rates
-
-## Program Administration
-
-- Program managed by Fleet Operations Team
-- Quarterly operator council meetings
-- Annual program review and adjustment
-- Dispute resolution process documented in fleet-ops-runbook.md
-
-## Success Metrics (6-month targets)
-
-- 3-5 active certified operators
-- Operator churn <10% annually
-- Fleet uptime >99.5%
-- Partner channel >30% of leads
-
----
-
-*Last updated: 2025-01-20*
-*Version: 1.0*

specs/fleet-ops-runbook.md

@@ -1,273 +0,0 @@
-# Fleet Operations Runbook
-
-## Purpose
-
-This runbook provides standardized procedures for Fleet Operators to ensure consistent, reliable, and safe operations across the Timmy network.
-
-## Table of Contents
-
-1. [Daily Operations](#daily-operations)
-2. [Maintenance Procedures](#maintenance-procedures)
-3. [Incident Response](#incident-response)
-4. [Customer Service](#customer-service)
-5. [Compliance & Safety](#compliance--safety)
-6. [Communication Protocols](#communication-protocols)
-7. [Reporting Requirements](#reporting-requirements)
-
----
-
-## Daily Operations
-
-### Pre-Shift Checklist
-
-**Vehicle Inspection:**
-- [ ] Check tire pressure and condition
-- [ ] Verify fluid levels (oil, coolant, brake fluid)
-- [ ] Test lights, signals, and brakes
-- [ ] Inspect for fluid leaks
-- [ ] Verify GPS/telematics is operational
-- [ ] Check emergency equipment (first aid kit, fire extinguisher, warning triangles)
-
-**Documentation:**
-- [ ] Valid driver's license
-- [ ] Vehicle registration and insurance
-- [ ] Daily log (if required by jurisdiction)
-- [ ] Route assignments and manifests
-
-**System Checks:**
-- [ ] Mobile app/driver app login
-- [ ] Verify notification settings
-- [ ] Check for route updates or alerts
-- [ ] Confirm fuel level adequate for shift
-
-### Daily Reporting
-
-**End-of-Shift Requirements:**
-1. Complete delivery logs in system
-2. Report any vehicle issues immediately
-3. Submit fuel receipts if using company card
-4. Document any incidents or near-misses
-5. Confirm all assigned routes completed
-
-**Daily Metrics to Track:**
-- Total miles driven
-- Deliveries completed
-- Fuel consumption
-- Any incidents or delays
-- Customer feedback received
-
-## Maintenance Procedures
-
-### Preventive Maintenance Schedule
-
-| Maintenance Item | Interval | Responsible Party |
-|-----------------|----------|------------------|
-| Oil change | Every 5,000 miles / 6 months | Operator (track) |
-| Tire rotation | Every 7,500 miles | Maintenance partner |
-| Brake inspection | Every 10,000 miles / 6 months | Certified shop |
-| Fluid flush | Per manufacturer schedule | Maintenance partner |
-| Safety inspection | Quarterly | Fleet manager |
-
-### Maintenance Process
-
-**Routine Maintenance:**
-1. Schedule maintenance through approved vendor network
-2. Notify dispatch of maintenance window (minimum 24 hours)
-3. Document maintenance in fleet management system
-4. Submit receipt/invoice for reimbursement (if pre-approved)
-5. Update vehicle records
-
-**Emergency Repairs:**
-1. Contact 24/7 Fleet Support immediately
-2. Use nearest approved vendor when possible
-3. Document issue with photos/video
-4. Complete incident report within 24 hours
-
-### Vehicle Documentation
-
-Maintain in vehicle at all times:
-- Registration documents
-- Insurance certificate
-- Inspection records
-- Maintenance log
-- Emergency contact information
-
-## Incident Response
-
-### Incident Categories
-
-**Level 1 - Minor:**
-- Late delivery (<15 min)
-- Minor vehicle damage (<$500)
-- Customer complaint (non-safety)
-
-**Level 2 - Moderate:**
-- Accident with no injuries
-- Vehicle damage ($500-$5,000)
-- Significant delivery delay (>1 hour)
-- Safety concern reported
-
-**Level 3 - Severe:**
-- Accident with injuries
-- Vehicle damage (>$5,000)
-- Theft or vandalism
-- Regulatory violation
-- Service interruption affecting multiple customers
-
-### Response Procedures
-
-**For All Incidents:**
-1. Ensure safety first - move to safe location if needed
-2. Contact appropriate authorities if required (police, EMS)
-3. Notify Fleet Support IMMEDIATELY (24/7 hotline)
-4. Document with photos/video when safe
-5. Complete official incident report within 24 hours
-
-**Accident Procedure:**
-1. Check for injuries, call 911 if needed
-2. Exchange information with other party
-3. Document: location, time, weather, damages, witnesses
-4. Do NOT admit fault or discuss details beyond exchange of info
-5. Contact Fleet Support for guidance on towing/repairs
-6. File police report if required by law
-
-**Customer Complaint:**
-1. Listen actively and document concerns
-2. Apologize for any inconvenience
-3. Escalate to Fleet Support for resolution guidance
-4. Follow up with customer within 24 hours (if directed)
-5. Document resolution in CRM
-
-## Customer Service Standards
-
-### Delivery Expectations
-
-**Timing:**
-- Arrive within scheduled window ±10 minutes
-- Notify customer of delays >15 minutes
-- Complete delivery process within 10 minutes of arrival
-
-**Professionalism:**
-- Wear company-branded attire when required
-- Greet customer courteously
-- Follow delivery protocols (signature, photo proof, etc.)
-- Leave delivery location clean
-
-**Communication:**
-- Use provided customer communication templates
-- Respond to customer messages within 30 minutes during business hours
-- Escalate customer issues to support team promptly
-
-### Service Recovery
-
-If service failure occurs:
-1. Immediate acknowledgment of issue
-2. Offer appropriate compensation (based on policy)
-3. Escalate to supervisor if needed
-4. Document in CRM with resolution details
-5. Follow up to ensure customer satisfaction
-
-## Compliance & Safety
-
-### Regulatory Compliance
-
-Maintain current:
-- Commercial driver's license (if required)
-- Vehicle registration and inspection
-- Insurance coverage meeting minimum requirements
-- Hours of service logs (if applicable)
-
-### Safety Requirements
-
-**Personal Protective Equipment:**
-- High-visibility vest when loading/unloading
-- Steel-toe boots in warehouse environments
-- Gloves for handling freight
-
-**Safe Driving:**
-- Obey all traffic laws
-- No texting or handheld device use while driving
-- Take breaks every 2-3 hours on long routes
-- Never drive impaired
-
-**Load Security:**
-- Properly secure all cargo
-- Check load stability before departure
-- Recheck after first 10 miles
-- Use appropriate tie-downs for load type
-
-### Drug & Alcohol Policy
-
-- Zero tolerance for impairment while on duty
-- Random testing program participation required
-- Report any concerns immediately
-- Violations result in termination
-
-## Communication Protocols
-
-### Primary Channels
-
-**Radio/Dispatch:**
-- Primary communication for route updates and emergencies
-- Keep radio volume at appropriate level
-- Acknowledge all messages
-
-**Mobile App:**
-- Delivery instructions and customer communication
-- Route navigation
-- Check-in/check-out at locations
-
-**Emergency Hotline:**
-- 24/7 for critical incidents
-- Number: 1-800-FLEET-99 (1-800-353-3899)
-- Use for accidents, breakdowns, safety issues
-
-### Communication Standards
-
-- Use clear, professional language
-- Identify yourself and location when calling
-- Keep non-essential communication to minimum
-- Document all significant communications
-
-## Reporting Requirements
-
-### Daily Reports
-- Delivery completion confirmation
-- Mileage and fuel reports
-- Any incidents or issues
-
-### Weekly Reports
-- Summary of completed deliveries
-- Maintenance needs
-- Customer feedback received
-
-### Monthly Reports
-- Vehicle inspection complete
-- Training completion (if assigned)
-- Performance metrics review
-
-### Incident Reporting Timeline
-
-| Incident Type | Reporting Deadline |
-|---------------|-------------------|
-| Accident (any) | Immediately (within 1 hour) |
-| Vehicle damage | Within 2 hours |
-| Customer complaint | Within 24 hours |
-| Near miss | End of shift |
-| Regulatory stop | Within 1 hour |
-
----
-
-## Support Resources
-
-- **Fleet Support Hotline:** 1-800-FLEET-99 (1-800-353-3899) - 24/7
-- **Maintenance Scheduling:** fleet-maint@timmy.example.com
-- **Dispatch:** dispatch@timmy.example.com or radio channel 1
-- **Safety Concerns:** safety@timmy.example.com (confidential)
-- **IT Support:** it-support@timmy.example.com
-
----
-
-*Last updated: 2025-01-20*
-*Version: 1.0*
-*Approved by: Fleet Operations Director*

specs/templates/operator-application.md

@@ -1,258 +0,0 @@
-# Fleet Operator Application
-
-## Personal Information
-
-**Full Legal Name:**
-[____________________________]
-
-**Date of Birth:**
-[____________________________]
-
-**Social Security Number:**
-[____________________________] *(Required for background check)*
-
-**Contact Information:**
-- Phone: [____________________________]
-- Email: [____________________________]
-- Address: [____________________________]
-  City: [________________] State: [______] ZIP: [___________]
-
-**Emergency Contact:**
-- Name: [____________________________]
-- Relationship: [____________________________]
-- Phone: [____________________________]
-
----
-
-## Business Information
-
-**Business Entity Type:**
-- [ ] Sole Proprietorship
-- [ ] LLC
-- [ ] Corporation
-- [ ] Partnership
-- [ ] Other: _______________
-
-**Business Name:**
-[____________________________]
-
-**Tax ID/EIN:**
-[____________________________]
-
-**Years in Business:**
-[______]
-
-**Number of Vehicles:**
-[______]
-
-**Service Area(s):**
-[____________________________]
-
-**Insurance Provider:**
-[____________________________]
-
-**Policy Number:**
-[____________________________]
-
-**Coverage Limits:**
-- Liability: $[____________]
-- Cargo: $[____________]
-- Physical Damage: $[____________]
-
----
-
-## Experience & Qualifications
-
-**Commercial Driving Experience:**
-- Total years: [______]
-- Type of vehicles operated: [____________________________]
-- Primary cargo type: [____________________________]
-
-**Safety Record (Past 3 Years):**
-- Accidents: [______]
-- Moving violations: [______]
-- DOT violations: [______]
-
-**Relevant Certifications:**
-- [ ] CDL - Class: ______ Endorsements: _______________
-- [ ] Hazmat endorsement
-- [ ] TWIC card
-- [ ] OSHA safety certification
-- [ ] First aid/CPR certified
-- [ ] Other: ________________
-
-**Fleet Management Software Experience:**
-- [ ] Timmy platform (describe: ________________)
-- [ ] Other TMS (list: ________________)
-- [ ] None
-
----
-
-## Equipment & Fleet
-
-### Vehicle Inventory
-
-| Year | Make/Model | VIN | GVWR | Capacity (lbs) | Current Mileage | Condition |
-|------|-----------|-----|------|---------------|----------------|-----------|
-|      |           |     |      |               |                |           |
-|      |           |     |      |               |                |           |
-|      |           |     |      |               |                |           |
-
-**Average Vehicle Age:** [______]
-
-**Maintenance Records:** [_____] (years of available records)
-
-**Telematics/GPS Equipment:**
-- [ ] Installed on all vehicles
-- [ ] Installed on some vehicles (specify: ___________)
-- [ ] Not installed
-
----
-
-## Operations & Capacity
-
-**Weekly Operating Hours:**
-[____________________________]
-
-**Driver Information:**
-- Number of drivers: [______]
-- Average driver experience: [______] years
-
-**Service Capabilities:**
-- [ ] Local deliveries (<50 miles)
-- [ ] Regional (50-500 miles)
-- [ ] Long-haul (500+ miles)
-- [ ] Temperature-controlled cargo
-- [ ] Hazardous materials (with proper endorsements)
-- [ ] White-glove/delicate handling
-- [ ] Assembly/installation services
-
-**Special Equipment:**
-- [ ] Liftgate
-- [ ] Pallet jack
-- [ ] Forklift
-- [ ] Dollies
-- [ ] Straps/binders
-- [ ] Blankets/wrapping
-- [ ] Other: ____________________
-
----
-
-## Financial Information
-
-**Annual Revenue (Last 3 Years):**
-
-| Year | Revenue | Notes |
-|------|---------|-------|
-| ____ | $____ | |
-| ____ | $____ | |
-| ____ | $____ | |
-
-**Bank Reference:**
-- Bank Name: [____________________________]
-- Account Manager: [____________________________]
-- Phone: [____________________________]
-
-**Trade References:**
-1. [____________________________] - [____________________________]
-2. [____________________________] - [____________________________]
-3. [____________________________] - [____________________________]
-
----
-
-## Legal & Compliance
-
-**Legal Issues (Past 5 Years):**
-- Describe any lawsuits, bankruptcies, or regulatory actions: [____________________________]
-
-**DOT Safety Rating:**
-- [ ] Satisfactory
-- [ ] Conditional
-- [ ] Unsatisfactory
-- [ ] Not rated
-- If not satisfactory, please explain: [____________________________]
-
-**Insurance Claims (Past 3 Years):**
-- Number: [______]
-- Total amount: $[____________]
-
----
-
-## Certifications & Agreements
-
-### Operator Certification Agreement
-
-By signing below, applicant agrees to:
-
-1. Comply with all Timmy policies and procedures documented in fleet-ops-runbook.md
-2. Maintain required insurance coverage and certifications
-3. Adhere to scheduled maintenance requirements
-4. Report all incidents within required timelines
-5. Participate in performance review process
-6. Maintain professional standards in customer interactions
-7. Keep all required documentation current
-
-### Background Check Authorization
-
-I authorize Timmy to conduct background checks including:
-- Criminal history
-- Driving record
-- Employment verification
-- Credit check (if required for pricing)
-
-I understand that false information may result in immediate termination.
-
-**Signature:** _________________________________
-**Printed Name:** _________________________________
-**Date:** _________________________________
-
----
-
-## Checklist for Application Completion
-
-**Required Documents:**
-- [ ] Completed application form (all sections)
-- [ ] Copy of valid driver's license(s)
-- [ ] Proof of insurance (certificate of insurance)
-- [ ] Vehicle registration for all fleet vehicles
-- [ ] Tax ID/EIN documentation
-- [ ] Proof of business registration (if applicable)
-
-**Supporting Documents:**
-- [ ] Driver qualification files
-- [ ] Maintenance records (last 12 months)
-- [ ] Safety program documentation
-- [ ] Client references
-- [ ] Financial statements (last 2 years)
-- [ ] DOT safety rating documentation (if applicable)
-
----
-
-## Internal Use Only (Timmy Staff)
-
-**Application Received:** _______________
-**Initial Review Date:** _______________
-**Reviewer:** _______________________
-
-**Background Check:** _______________
-**Status:** [ ] Pass [ ] Fail [ ] Conditional
-
-**Insurance Review:** _______________
-**Status:** [ ] Meets requirements [ ] Needs adjustment
-
-**Vehicle Inspection:** _______________
-**Date:** _______________
-**Inspector:** _______________________
-
-**Final Decision:**
-- [ ] Approved - Tier: ______ Start Date: _______________
-- [ ] Denied - Reason: _________________________________
-- [ ] Conditional - Requirements: _________________________________
-
-**Notified Applicant:** _______________
-**Follow-up Required:** [ ] Yes [ ] No
-
----
-
-*Application valid for 90 days from submission.*
-*Re-application permitted after 180 days if denied.*

specs/templates/partner-report.md

@@ -1,209 +0,0 @@
-# Partner Monthly Performance Report
-
-**Reporting Period:** [Month] [Year]
-**Partner Name:** [____________________________]
-**Partner ID:** [____________________________]
-**Report Due Date:** [____________________________]
-
----
-
-## Executive Summary
-
-| Metric | Current Month | Target | Variance | Trend |
-|--------|---------------|--------|----------|-------|
-| Leads Generated | ___ | ___ | ___% | [↗ ↘ →] |
-| Qualified Leads | ___ | ___ | ___% | [↗ ↘ →] |
-| Conversions | ___ | ___ | ___% | [↗ ↘ →] |
-| Revenue Share | $___ | $___ | ___% | [↗ ↘ →] |
-| Operator Placements | ___ | ___ | ___% | [↗ ↘ →] |
-
-**Highlights:**
-- Key achievements this month: [____________________________]
-- Challenges encountered: [____________________________]
-- Focus areas for next period: [____________________________]
-
----
-
-## Lead Generation & Qualification
-
-### Lead Pipeline
-
-| Stage | Current Month | Cumulative This Quarter | Cumulative This Year |
-|-------|---------------|-------------------------|----------------------|
-| Initial Contacts | ___ | ___ | ___ |
-| Qualified Prospects | ___ | ___ | ___ |
-| Applications Received | ___ | ___ | ___ |
-| Under Review | ___ | ___ | ___ |
-| Certified Operators | ___ | ___ | ___ |
-| Active Operators | ___ | ___ | ___ |
-
-### Lead Source Breakdown
-
-| Source Type | Leads | Qualified | Conversion Rate |
-|-------------|-------|-----------|----------------|
-| Organic referrals | ___ | ___ | ___% |
-| Digital marketing | ___ | ___ | ___% |
-| Trade shows/events | ___ | ___ | ___% |
-| Cold outreach | ___ | ___ | ___% |
-| Other: ________ | ___ | ___ | ___% |
-| **Total** | ___ | ___ | ___% |
-
-**Conversion Funnel:**
-```
-Leads → Qualified → Application → Review → Certified → Active
-___  →   ___   →    ___     →   ___  →   ___    →   ___
-   ___%    ___%        ___%        ___%        ___%
-```
-
----
-
-## Financial Performance
-
-### Revenue & Commission Share
-
-| Revenue Component | Amount | Partner Share % | Partner Share $ |
-|-------------------|--------|----------------|-----------------|
-| Operator base earnings | $______ | ___% | $______ |
-| Performance bonuses | $______ | ___% | $______ |
-| Volume incentives | $______ | ___% | $______ |
-| Referral bonuses | $______ | ___% | $______ |
-| Other incentives | $______ | ___% | $______ |
-| **Total** | $______ | | $______ |
-
-### Incentive Earned This Period
-
-| Incentive Type | Requirement | Status | Amount |
-|----------------|-------------|--------|--------|
-| Lead generation bonus | ___ qualified leads | [Met/Partial/Not Met] | $______ |
-| Conversion bonus | ___ certified operators | [Met/Partial/Not Met] | $______ |
-| Retention bonus | ___ operators >12 months | [Met/Partial/Not Met] | $______ |
-| Performance bonus | Operator KPIs met | [Met/Partial/Not Met] | $______ |
-| **Total Incentives** | | | $______ |
-
-**Total Partner Earnings (YTD):** $______
-
----
-
-## Operator Placement & Performance
-
-### Operator Roster
-
-| Operator | Certified Date | Status | Monthly Revenue | Commission Tier | Uptime | Customer Rating |
-|----------|---------------|--------|----------------|----------------|--------|----------------|
-|          |               | Active/Terminated/On Leave | | | | |
-|          |               |        |                |                |        |                |
-|          |               |        |                |                |        |                |
-
-### Operator Performance Summary
-
-**Tier Distribution:**
-- Bronze: ___ operators
-- Silver: ___ operators
-- Gold: ___ operators
-
-**Key Performance Indicators:**
-- Average operator uptime: ___% (Target: >99.5%)
-- Average customer rating: ___/5.0 (Target: >4.5)
-- Total deliveries this month: ___
-- On-time delivery rate: ___%
-
-**Churn/Retention:**
-- New operators this month: ___
-- Terminated operators this month: ___
-- Net change: ___ (Churn rate: ___%)
-- Annual churn rate: ___% (Target: <10%)
-
----
-
-## Partnership Health & Activity
-
-### Marketing & Support Activities
-
-| Activity Type | Date | Description | Outcome |
-|---------------|------|-------------|---------|
-| Training session | | | |
-| Marketing event | | | |
-| Business review | | | |
-| Operator visit | | | |
-| Other: ________ | | | |
-
-### Resource Utilization
-
-**Marketing Materials Distributed:** ___
-**Training Sessions Conducted:** ___ (total hours: ___)
-**Support Tickets Resolved:** ___ (avg response: ___ hrs)
-**Co-op Marketing Funds Used:** $___ of $___ allocated
-
----
-
-## Issues & Concerns
-
-**Operational Challenges:**
-- [____________________________]
-- [____________________________]
-
-**Operator Support Needs:**
-- [____________________________]
-- [____________________________]
-
-**Process Improvements:**
-- [____________________________]
-
----
-
-## Action Plan for Next Period
-
-### Immediate Priorities (Next 30 Days)
-1. _____________________________________________________
-2. _____________________________________________________
-3. _____________________________________________________
-
-### Quarterly Goals
-1. _____________________________________________________
-2. _____________________________________________________
-
-### Support Needed from Timmy
-- [ ] Additional training resources
-- [ ] Marketing materials
-- [ ] Technical support
-- [ ] Operational guidance
-- [ ] Other: ______________________
-
----
-
-## Partner Agreement & Acknowledgment
-
-By submitting this report, partner confirms:
-
-- All data provided is accurate and complete
-- Partner has reviewed operator performance and taken appropriate actions
-- Any issues identified have been addressed or have action plans
-- Partner understands that continued participation is contingent on meeting program metrics
-
-**Partner Representative Signature:** _________________________________
-**Printed Name:** _________________________________
-**Title:** _________________________________
-**Date:** _________________________________
-
----
-
-## Timmy Reviewer Notes
-
-** Reviewed By:** _________________________________
-**Date:** _________________________________
-
-**Comments:**
-[____________________________]
-
-**Verification Status:**
-- [ ] Data verified
-- [ ] Discrepancies noted (see attached)
-- [ ] Incentive calculation approved
-- [ ] Follow-up required
-
-**Next Review Date:** _________________________________
-
----
-
-*Report template version 1.0*
-*Reference: fleet-operator-incentives.md, fleet-ops-runbook.md*