timmy-home/docs/nh-broadband-install-packet.example.md

NH Broadband Install Packet

Packet ID: nh-bb-20260417-154500 Generated: 2026-04-17T15:45:00Z Status: scheduled_install

Contact

• Name: Timmy Operator
• Phone: 603-555-0142
• Email: ops@timmy-foundation.example

Service Address

• 123 Example Lane
• Concord, NH 03301

Availability

• Status: available
• Checked at: 2026-04-17T15:45:00Z
• Exact address confirmed: yes
• Notes: Online availability lookup showed fiber service available at the exact cabin address.

Pricing + Plan Recommendation

• Recommended plan: 1Gbps fiber
• Monthly cost: $79.95
• Install fee: $99.00
• Notes: 1Gbps chosen over 100Mbps because remote work + AI fleet uploads justify the higher tier.

Installation Appointment

• Scheduled: yes
• Date: 2026-04-24
• Window: 08:00-12:00
• Confirmation #: NHB-2026-0417

Installer Access Notes

• Installer can reach cabin: yes
• Driveway note: Driveway is gravel but passable for contractor van; call 30 minutes before arrival if mud is present.
• Site contact: 603-555-0142

Payment

• Method: credit_card
• First month due: $79.95
• Install fee due: $99.00
• Notes: Card on file approved for first month plus install fee.

Call Log

• 2026-04-15T14:30:00Z — no_answer
  • Called 1-800-NHBB-INFO, ring-out after 45s
• 2026-04-17T15:45:00Z — scheduled
  • Confirmed exact-address availability, selected 1Gbps, booked morning install window, and recorded confirmation number NHB-2026-0417.

Appointment Checklist

• Confirm exact-address availability via NH Broadband online lookup
• Call NH Broadband scheduling line (1-800-NHBB-INFO)
• Select appointment window (morning/afternoon)
• Confirm payment method (credit card / ACH)
• Receive appointment confirmation number
• Prepare site: clear path to ONT install location
• Post-install: run speed test (fast.com / speedtest.net)
• Log final speeds and appointment outcome