69 lines
2.0 KiB
Markdown
69 lines
2.0 KiB
Markdown
# NH Broadband Install Packet
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**Packet ID:** nh-bb-20260417-154500
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**Generated:** 2026-04-17T15:45:00Z
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**Status:** scheduled_install
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## Contact
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- **Name:** Timmy Operator
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- **Phone:** 603-555-0142
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- **Email:** ops@timmy-foundation.example
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## Service Address
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- 123 Example Lane
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- Concord, NH 03301
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## Availability
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- **Status:** available
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- **Checked at:** 2026-04-17T15:45:00Z
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- **Exact address confirmed:** yes
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- **Notes:** Online availability lookup showed fiber service available at the exact cabin address.
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## Pricing + Plan Recommendation
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- **Recommended plan:** 1Gbps fiber
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- **Monthly cost:** $79.95
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- **Install fee:** $99.00
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- **Notes:** 1Gbps chosen over 100Mbps because remote work + AI fleet uploads justify the higher tier.
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## Installation Appointment
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- **Scheduled:** yes
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- **Date:** 2026-04-24
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- **Window:** 08:00-12:00
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- **Confirmation #: NHB-2026-0417**
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## Installer Access Notes
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- **Installer can reach cabin:** yes
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- **Driveway note:** Driveway is gravel but passable for contractor van; call 30 minutes before arrival if mud is present.
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- **Site contact:** 603-555-0142
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## Payment
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- **Method:** credit_card
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- **First month due:** $79.95
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- **Install fee due:** $99.00
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- **Notes:** Card on file approved for first month plus install fee.
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## Call Log
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- **2026-04-15T14:30:00Z** — no_answer
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- Called 1-800-NHBB-INFO, ring-out after 45s
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- **2026-04-17T15:45:00Z** — scheduled
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- Confirmed exact-address availability, selected 1Gbps, booked morning install window, and recorded confirmation number NHB-2026-0417.
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## Appointment Checklist
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- [ ] Confirm exact-address availability via NH Broadband online lookup
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- [ ] Call NH Broadband scheduling line (1-800-NHBB-INFO)
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- [ ] Select appointment window (morning/afternoon)
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- [ ] Confirm payment method (credit card / ACH)
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- [ ] Receive appointment confirmation number
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- [ ] Prepare site: clear path to ONT install location
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- [ ] Post-install: run speed test (fast.com / speedtest.net)
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- [ ] Log final speeds and appointment outcome
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