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timmy-home/docs/nh-broadband-install-packet.example.md
Alexander Whitestone e99b251b68
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feat: track NH broadband install lifecycle (#533)
2026-04-16 21:58:18 -04:00

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# NH Broadband Install Packet
**Packet ID:** nh-bb-20260417-015617
**Generated:** 2026-04-17T01:56:17.706676+00:00
**Status:** pending_scheduling_call
## Contact
- **Name:** Timmy Operator
- **Phone:** 603-555-0142
- **Email:** ops@timmy-foundation.example
## Service Address
- 123 Example Lane
- Concord, NH 03301
## Desired Plan
residential-fiber
## Availability Check
- Status: pending
- Checked at: pending
- Notes: Pending exact-address lookup on nhbroadband.com
## Pricing
- Monthly cost: pending live quote
- Install fee: pending live quote
- Quoted at: pending
- Notes: Pending live quote from NH Broadband
## Appointment
- Scheduled for: pending
- Window: pending
- Confirmation number: pending
- Installer access notes: Driveway condition note pending
## Call Log
- **2026-04-15T14:30:00Z** — no_answer
- Called 1-800-NHBB-INFO, ring-out after 45s
## Appointment Checklist
- [ ] Confirm exact-address availability via NH Broadband online lookup
- [ ] Call NH Broadband scheduling line (1-800-NHBB-INFO)
- [ ] Select appointment window (morning/afternoon)
- [ ] Confirm payment method (credit card / ACH)
- [ ] Receive appointment confirmation number
- [ ] Prepare site: clear path to ONT install location
- [ ] Post-install: run speed test (fast.com / speedtest.net)
- [ ] Log final speeds and appointment outcome
## Post-Install Verification
- Download: pending
- Upload: pending
- Latency: pending
- Tested at: pending
- Notes: Populate after installation completes