53 lines
1.3 KiB
YAML
53 lines
1.3 KiB
YAML
contact:
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name: Timmy Operator
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phone: "603-555-0142"
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email: ops@timmy-foundation.example
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service:
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address: "123 Example Lane"
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city: Concord
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state: NH
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zip: "03301"
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desired_plan: residential-fiber
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availability:
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status: pending
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checked_at: ""
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notes: "Pending exact-address lookup on nhbroadband.com"
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pricing:
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monthly_cost_usd:
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install_fee_usd:
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quoted_at: ""
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notes: "Pending live quote from NH Broadband"
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appointment:
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scheduled_for: ""
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window: ""
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confirmation_number: ""
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installer_access_notes: "Driveway condition note pending"
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post_install:
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speed_test:
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download_mbps:
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upload_mbps:
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latency_ms:
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tested_at: ""
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notes: "Populate after installation completes"
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call_log:
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- timestamp: "2026-04-15T14:30:00Z"
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outcome: no_answer
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notes: "Called 1-800-NHBB-INFO, ring-out after 45s"
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checklist:
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- "Confirm exact-address availability via NH Broadband online lookup"
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- "Call NH Broadband scheduling line (1-800-NHBB-INFO)"
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- "Select appointment window (morning/afternoon)"
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- "Confirm payment method (credit card / ACH)"
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- "Receive appointment confirmation number"
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- "Prepare site: clear path to ONT install location"
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- "Post-install: run speed test (fast.com / speedtest.net)"
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- "Log final speeds and appointment outcome"
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