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allegro-checkpoint/skills/mlops/cloud/modal/references/troubleshooting.md
2026-04-01 11:04:00 +00:00

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# Modal Troubleshooting Guide
## Installation Issues
### Authentication fails
**Error**: `modal setup` doesn't complete or token is invalid
**Solutions**:
```bash
# Re-authenticate
modal token new
# Check current token
modal config show
# Set token via environment
export MODAL_TOKEN_ID=ak-...
export MODAL_TOKEN_SECRET=as-...
```
### Package installation issues
**Error**: `pip install modal` fails
**Solutions**:
```bash
# Upgrade pip
pip install --upgrade pip
# Install with specific Python version
python3.11 -m pip install modal
# Install from wheel
pip install modal --prefer-binary
```
## Container Image Issues
### Image build fails
**Error**: `ImageBuilderError: Failed to build image`
**Solutions**:
```python
# Pin package versions to avoid conflicts
image = modal.Image.debian_slim().pip_install(
"torch==2.1.0",
"transformers==4.36.0", # Pin versions
"accelerate==0.25.0"
)
# Use compatible CUDA versions
image = modal.Image.from_registry(
"nvidia/cuda:12.1.0-cudnn8-runtime-ubuntu22.04", # Match PyTorch CUDA
add_python="3.11"
)
```
### Dependency conflicts
**Error**: `ERROR: Cannot install package due to conflicting dependencies`
**Solutions**:
```python
# Layer dependencies separately
base = modal.Image.debian_slim().pip_install("torch")
ml = base.pip_install("transformers") # Install after torch
# Use uv for better resolution
image = modal.Image.debian_slim().uv_pip_install(
"torch", "transformers"
)
```
### Large image builds timeout
**Error**: Image build exceeds time limit
**Solutions**:
```python
# Split into multiple layers (better caching)
base = modal.Image.debian_slim().pip_install("torch") # Cached
ml = base.pip_install("transformers", "datasets") # Cached
app = ml.copy_local_dir("./src", "/app") # Rebuilds on code change
# Download models during build, not runtime
image = modal.Image.debian_slim().pip_install("transformers").run_commands(
"python -c 'from transformers import AutoModel; AutoModel.from_pretrained(\"bert-base\")'"
)
```
## GPU Issues
### GPU not available
**Error**: `RuntimeError: CUDA not available`
**Solutions**:
```python
# Ensure GPU is specified
@app.function(gpu="T4") # Must specify GPU
def my_function():
import torch
assert torch.cuda.is_available()
# Check CUDA compatibility in image
image = modal.Image.from_registry(
"nvidia/cuda:12.1.0-cudnn8-devel-ubuntu22.04",
add_python="3.11"
).pip_install(
"torch",
index_url="https://download.pytorch.org/whl/cu121" # Match CUDA
)
```
### GPU out of memory
**Error**: `torch.cuda.OutOfMemoryError: CUDA out of memory`
**Solutions**:
```python
# Use larger GPU
@app.function(gpu="A100-80GB") # More VRAM
def train():
pass
# Enable memory optimization
@app.function(gpu="A100")
def memory_optimized():
import torch
torch.backends.cuda.enable_flash_sdp(True)
# Use gradient checkpointing
model.gradient_checkpointing_enable()
# Mixed precision
with torch.autocast(device_type="cuda", dtype=torch.float16):
outputs = model(**inputs)
```
### Wrong GPU allocated
**Error**: Got different GPU than requested
**Solutions**:
```python
# Use strict GPU selection
@app.function(gpu="H100!") # H100! prevents auto-upgrade to H200
# Specify exact memory variant
@app.function(gpu="A100-80GB") # Not just "A100"
# Check GPU at runtime
@app.function(gpu="A100")
def check_gpu():
import subprocess
result = subprocess.run(["nvidia-smi"], capture_output=True, text=True)
print(result.stdout)
```
## Cold Start Issues
### Slow cold starts
**Problem**: First request takes too long
**Solutions**:
```python
# Keep containers warm
@app.function(
container_idle_timeout=600, # Keep warm 10 min
keep_warm=1 # Always keep 1 container ready
)
def low_latency():
pass
# Load model during container start
@app.cls(gpu="A100")
class Model:
@modal.enter()
def load(self):
# This runs once at container start, not per request
self.model = load_heavy_model()
# Cache model in volume
volume = modal.Volume.from_name("models", create_if_missing=True)
@app.function(volumes={"/cache": volume})
def cached_model():
if os.path.exists("/cache/model"):
model = load_from_disk("/cache/model")
else:
model = download_model()
save_to_disk(model, "/cache/model")
volume.commit()
```
### Container keeps restarting
**Problem**: Containers are killed and restarted frequently
**Solutions**:
```python
# Increase memory
@app.function(memory=32768) # 32GB RAM
def memory_heavy():
pass
# Increase timeout
@app.function(timeout=3600) # 1 hour
def long_running():
pass
# Handle signals gracefully
import signal
def handler(signum, frame):
cleanup()
exit(0)
signal.signal(signal.SIGTERM, handler)
```
## Volume Issues
### Volume changes not persisting
**Error**: Data written to volume disappears
**Solutions**:
```python
volume = modal.Volume.from_name("my-volume", create_if_missing=True)
@app.function(volumes={"/data": volume})
def write_data():
with open("/data/file.txt", "w") as f:
f.write("data")
# CRITICAL: Commit changes!
volume.commit()
```
### Volume read shows stale data
**Error**: Reading outdated data from volume
**Solutions**:
```python
@app.function(volumes={"/data": volume})
def read_data():
# Reload to get latest
volume.reload()
with open("/data/file.txt", "r") as f:
return f.read()
```
### Volume mount fails
**Error**: `VolumeError: Failed to mount volume`
**Solutions**:
```python
# Ensure volume exists
volume = modal.Volume.from_name("my-volume", create_if_missing=True)
# Use absolute path
@app.function(volumes={"/data": volume}) # Not "./data"
def my_function():
pass
# Check volume in dashboard
# modal volume list
```
## Web Endpoint Issues
### Endpoint returns 502
**Error**: Gateway timeout or bad gateway
**Solutions**:
```python
# Increase timeout
@app.function(timeout=300) # 5 min
@modal.web_endpoint()
def slow_endpoint():
pass
# Return streaming response for long operations
from fastapi.responses import StreamingResponse
@app.function()
@modal.asgi_app()
def streaming_app():
async def generate():
for i in range(100):
yield f"data: {i}\n\n"
await process_chunk(i)
return StreamingResponse(generate(), media_type="text/event-stream")
```
### Endpoint not accessible
**Error**: 404 or cannot reach endpoint
**Solutions**:
```bash
# Check deployment status
modal app list
# Redeploy
modal deploy my_app.py
# Check logs
modal app logs my-app
```
### CORS errors
**Error**: Cross-origin request blocked
**Solutions**:
```python
from fastapi import FastAPI
from fastapi.middleware.cors import CORSMiddleware
web_app = FastAPI()
web_app.add_middleware(
CORSMiddleware,
allow_origins=["*"],
allow_credentials=True,
allow_methods=["*"],
allow_headers=["*"],
)
@app.function()
@modal.asgi_app()
def cors_enabled():
return web_app
```
## Secret Issues
### Secret not found
**Error**: `SecretNotFound: Secret 'my-secret' not found`
**Solutions**:
```bash
# Create secret via CLI
modal secret create my-secret KEY=value
# List secrets
modal secret list
# Check secret name matches exactly
```
### Secret value not accessible
**Error**: Environment variable is empty
**Solutions**:
```python
# Ensure secret is attached
@app.function(secrets=[modal.Secret.from_name("my-secret")])
def use_secret():
import os
value = os.environ.get("KEY") # Use get() to handle missing
if not value:
raise ValueError("KEY not set in secret")
```
## Scheduling Issues
### Scheduled job not running
**Error**: Cron job doesn't execute
**Solutions**:
```python
# Verify cron syntax
@app.function(schedule=modal.Cron("0 0 * * *")) # Daily at midnight UTC
def daily_job():
pass
# Check timezone (Modal uses UTC)
# "0 8 * * *" = 8am UTC, not local time
# Ensure app is deployed
# modal deploy my_app.py
```
### Job runs multiple times
**Problem**: Scheduled job executes more than expected
**Solutions**:
```python
# Implement idempotency
@app.function(schedule=modal.Cron("0 * * * *"))
def hourly_job():
job_id = get_current_hour_id()
if already_processed(job_id):
return
process()
mark_processed(job_id)
```
## Debugging Tips
### Enable debug logging
```python
import logging
logging.basicConfig(level=logging.DEBUG)
@app.function()
def debug_function():
logging.debug("Debug message")
logging.info("Info message")
```
### View container logs
```bash
# Stream logs
modal app logs my-app
# View specific function
modal app logs my-app --function my_function
# View historical logs
modal app logs my-app --since 1h
```
### Test locally
```python
# Run function locally without Modal
if __name__ == "__main__":
result = my_function.local() # Runs on your machine
print(result)
```
### Inspect container
```python
@app.function(gpu="T4")
def debug_environment():
import subprocess
import sys
# System info
print(f"Python: {sys.version}")
print(subprocess.run(["nvidia-smi"], capture_output=True, text=True).stdout)
print(subprocess.run(["pip", "list"], capture_output=True, text=True).stdout)
# CUDA info
import torch
print(f"CUDA available: {torch.cuda.is_available()}")
print(f"CUDA version: {torch.version.cuda}")
print(f"GPU: {torch.cuda.get_device_name(0)}")
```
## Common Error Messages
| Error | Cause | Solution |
|-------|-------|----------|
| `FunctionTimeoutError` | Function exceeded timeout | Increase `timeout` parameter |
| `ContainerMemoryExceeded` | OOM killed | Increase `memory` parameter |
| `ImageBuilderError` | Build failed | Check dependencies, pin versions |
| `ResourceExhausted` | No GPUs available | Use GPU fallbacks, try later |
| `AuthenticationError` | Invalid token | Run `modal token new` |
| `VolumeNotFound` | Volume doesn't exist | Use `create_if_missing=True` |
| `SecretNotFound` | Secret doesn't exist | Create secret via CLI |
## Getting Help
1. **Documentation**: https://modal.com/docs
2. **Examples**: https://github.com/modal-labs/modal-examples
3. **Discord**: https://discord.gg/modal
4. **Status**: https://status.modal.com
### Reporting Issues
Include:
- Modal client version: `modal --version`
- Python version: `python --version`
- Full error traceback
- Minimal reproducible code
- GPU type if relevant