quill: update incident notification templates

wizard-work/quill/incident-notification-templates.md

@@ -1,16 +1,17 @@
 # Incident Notification Templates
+
 ## Internal and customer-facing drafts for quick copy-paste during an incident.
 
 ---
 
 ### Internal: Incident Declared
-**To:** #incident-<YYYYMMDD>-NN
+**To:** #incident-<YYYYMMDD>-NN  
 **From:** Incident Commander
 
-> **SEV-<N> declared:** <one-line summary>
-> Impact: <affected services / user segments>
-> Current status: <investigating / identified / monitoring / resolved>
-> Next update: <time>
+> **SEV-<N> declared:** <one-line summary>  
+> Impact: <affected services / user segments>  
+> Current status: <investigating / identified / monitoring / resolved>  
+> Next update: <time>  
 > IC: <name> | Scribe: <name>
 
 ---